If you are encountering issues with your queue, please try logging out and logging back in.
If a video is 'Preparing for your device.', please try logging out and logging back in.
If logging out and logging back in does not work, please try uninstalling and reinstalling the app.
If you are encountering playback issues on your Android device please give us the following information.
Streaming Via: (3g, 4g, Wi Fi)
Along with this information, please post an explanation of the issues you are encountering in a new thread, or reach out to us via the Contact Us form.
TIME TO WATCH A LOT OF ANIME~!
Read here if you think shows are missing
In order to view mature content shows on your device, you must set the Mature Content Filter to "Show Mature Content" in your Video Settings at https://www.crunchyroll.com/acct/?action=video. In some cases, setting the Default Language to "English (US)" may also be useful.
Snake. We're not tools of the government, or anyone else