Post Reply My inbox says "(-1)"
13386 cr points
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20 / M / America
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Posted 6/24/13
My inbox says that I have -1 messages. I am aware that it can be fixed by marking a message as unread, but when I mark it as read, or if I delete it, the message count reverts back to -1. Plus, always seeing a bolded "unread" message is just too distracting for me when I'm browsing through my inbox.

Is there a way for the staff to fix my inbox?
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 6/26/13


Fixed.
1066 cr points
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19 / F / UK
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Posted 6/30/13
Since I don't have enough points to make a new post, and this is relevant, I'm just gonna post my problem here.

My friend sent me two guest passes so in my inbox I was clearing up old messages and left the two new e-mails at the top as unread, when suddenly everything disappeared in my inbox, but it still says in my notification that I have 2 new e-mails. I checked in my trash it's not there.

http://i44.tinypic.com/x41wd2.png

I have refreshed and things but it still says no messages with the notification still there. :S
One Punch Mod
44484 cr points
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Posted 6/30/13 , edited 6/30/13

nanciedesu wrote:

Since I don't have enough points to make a new post, and this is relevant, I'm just gonna post my problem here.

My friend sent me two guest passes so in my inbox I was clearing up old messages and left the two new e-mails at the top as unread, when suddenly everything disappeared in my inbox, but it still says in my notification that I have 2 new e-mails. I checked in my trash it's not there.

http://i44.tinypic.com/x41wd2.png

I have refreshed and things but it still says no messages with the notification still there. :S

You should be able to post in the Help forums without points, but I do know that something happened after we did the forum reorganization so not all of the Help forums got the right setting. Thought it had been fixed though.

I suggest using the Contact Us link to let Customer Support know about your inbox problem, and also about not being able to start a new thread in the Help forums. They check that before they check the Forums usually.
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 7/2/13


Stat fix run.
13533 cr points
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20 / F / United States
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Posted 7/14/13
i have a -1 in my inbox too…
Queen of Support
starry 
36186 cr points
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Posted 7/14/13

Yuri224 wrote:

i have a -1 in my inbox too…


Fixed!
21428 cr points
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17 / M / North America
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Posted 11/9/13 , edited 11/9/13
My inbox says i have 2 unread messages but nothing appears. I would like a stat fix please.

EDIT :
( I went to your help center and saw the same occurring error listed, I followed the instructions and sent a request for this error to be fixed. So I apologize for the redundancy. )
11974 cr points
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19 / M / NJ, USA
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Posted 11/10/13
^^

I'm having the same issue, though for me it is 1 unread message, and whenever I open up my inbox, there are no messages. Could I use a fix?
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
Online
Posted 11/14/13


Stat fix run.
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