Post Reply How to cancel my membership !!
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Posted 6/24/13
i don't use crunchyroll anymore, but it's still cahrging me so much money. how am i suppose to cancel this membership? i went to settings and clicked on the premium membership status. But there is no cancel membership link or botton. PLEASE HELP. how to cancel ?
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Posted 6/24/13 , edited 6/24/13
Based on that picture, it looks like your status is already of that of a regular member (thus why there is no cancel button) and it shouldn't be charging you then. Looks like a support staff will need to look into that further for you.
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Posted 6/24/13

karen2 wrote:

i don't use crunchyroll anymore, but it's still cahrging me so much money. how am i suppose to cancel this membership? i went to settings and clicked on the premium membership status. But there is no cancel membership link or botton. PLEASE HELP. how to cancel ?


You probably have another account with a premium membership set up.

Please email support and we'll help you over there.
http://www.crunchyroll.com/help?topic=contact
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