Post Reply Canceled subscription but its still charging me
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Posted 6/26/13
So i canceled my membership the other day so it wouldn't charge me again, but it charged me today. Is there any way I could get my money back?
Moon Princess Moderator
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Posted 6/26/13
Hello kimo333,

Sorry for any inconvience about what's happening.

Please know that the Moderators and Customer Support team are here to help you at all times. If you need help with anything, you may:
- Reach us from our Contact Form.
- PM a staff member, whom you can find listed on the Staff page.
- visit the Help Forum for assistance with any of your site related problems.
Kiki's Customer Support Service
Ezgi 
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Posted 6/26/13

kimo333 wrote:

So i canceled my membership the other day so it wouldn't charge me again, but it charged me today. Is there any way I could get my money back?


If you take a look at your username, you can see that you have a star beside it. Which means you're still a Premium Member and did not cancel. Contact us at support and we'll take a look at your account and what we can do for you.

http://www.crunchyroll.com/help?topic=contact
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