Post Reply Can login to Website, but PS3 wont accept my PW
2003 cr points
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Posted 6/30/13
PS3 wont accept my PASSWORD

I've tried downloading again, but it won't install and it says it has my email address, but won't accept my passwords. I've been charged 11.95 a month for several months on my PS3 account for the CR service, but even this website is showing messages asking me to try a free trial??? I'm confused. What is going on and can I get the last 6 months of my payments back or have it applied to the service if it's fixed?
Queen Moderator
47848 cr points
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X / Rochester, NY
Posted 6/30/13 , edited 6/30/13

Okay so a few things, you need to be a paid member in order to log into the PS3 app, this account you're currently on is a normal account, meaning while the site will work for you, the PS3 will not until you pay.
Also in terms of the payments or finding your paid account, you'll need to contact customer support.
Good luck!
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