Post Reply black screen
13005 cr points
Send Message: Send PM GB Post
Offline
Posted 7/4/13
I bought a 6.95 sub today and clicked on the restore option on the menu when you sign in and it has the refresh logo for 3 secs then black screen. I went to my subscription page on iTunes and it says I am subscribed to Anime till August. Dont know where the error lies with Apple TV or crunchy buy I guess the iTunes sub doesn't apply to site because it shows I don't have a sub with you on my settings.
Queen of Support
starry 
41959 cr points
Send Message: Send PM GB Post
Offline
Posted 7/4/13

alpatlyek wrote:

I bought a 6.95 sub today and clicked on the restore option on the menu when you sign in and it has the refresh logo for 3 secs then black screen. I went to my subscription page on iTunes and it says I am subscribed to Anime till August. Dont know where the error lies with Apple TV or crunchy buy I guess the iTunes sub doesn't apply to site because it shows I don't have a sub with you on my settings.


Hello there!

Please email support and we will look into it.
http://www.crunchyroll.com/help?topic=contact
Posted 7/4/13
Starry to the rescue
13005 cr points
Send Message: Send PM GB Post
Offline
Posted 7/4/13
Done sent a message to to linked support.
15014 cr points
Send Message: Send PM GB Post
M / San Jose, CA
Offline
Posted 7/7/13
I have the same problem.
Vegetable Support Manager
Bjaker 
37465 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Offline
Posted 7/11/13


If you still need help, reach on out to support using the 'Contact Us' link!
You must be logged in to post.