Post Reply Crunchyroll Streaming Ads
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Posted 7/5/13
First off, I'd like to apologize beforehand if this topic has been broached before.

I've been a long time CR user in a variety of screen names (because I forget my SN and then have to make a new acct) and I also stream your videos on my iPhone.

I noticed something today.

Ads. Before the video plays.

This was after I updated CR.

Are ads the new thing now for iPhone premium users?

As a note, I just thought I'd mention that just the fact the ads are playing makes me NOT want to buy the products. I now give less than two rat butts about Pantene Pro V conditioner, Vitamin Water and Solstice Arena.

Please tell me this is a mistake on my part and it's because I didn't log out and log back in. PLEASE don't tell me this is the norm for all users, premium or otherwise.
Springtime Moderator
Sukigu 
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Posted 7/5/13
Were you perhaps trying to watch a drama series? I see you're an anime member, so you still get ads and SD streaming for drama, like regular users.

If not, I don't know if this is going to achieve anything, but since you had just updated the CR app, have you tried logging out, then back in?
One Punch Mod
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Posted 7/5/13

Fionashin wrote:

First off, I'd like to apologize beforehand if this topic has been broached before.

I've been a long time CR user in a variety of screen names (because I forget my SN and then have to make a new acct) and I also stream your videos on my iPhone.

I noticed something today.

Ads. Before the video plays.

This was after I updated CR.

Are ads the new thing now for iPhone premium users?

As a note, I just thought I'd mention that just the fact the ads are playing makes me NOT want to buy the products. I now give less than two rat butts about Pantene Pro V conditioner, Vitamin Water and Solstice Arena.

Please tell me this is a mistake on my part and it's because I didn't log out and log back in. PLEASE don't tell me this is the norm for all users, premium or otherwise.


This is definitely not the norm for all users. I watch Crunchy on my iPhone almost every day, and I have never seen an ad.

I'd be annoyed if I did. I hope the logging out and then back in helped.
Posted 7/5/13
There has been reports of ads popping up for a few users. If you can provide a screengrab if it happends again, we can better try to track down the offender.

Thanks
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25 / F / With the GazettE...
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Posted 6/10/14
Today I went and watch Crunchyroll on my iPhone and never had any ads before. Suddenly two ads popped up during my videos.
Otter Modder
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Posted 6/10/14
Were you trying to watch a drama?
The Wise Wizard
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Posted 6/10/14

Joycie_yaj01 wrote:

Today I went and watch Crunchyroll on my iPhone and never had any ads before. Suddenly two ads popped up during my videos.

Did you verify you were still logged in?

Which anime were you viewing when this occurred?

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25 / F / With the GazettE...
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Posted 6/30/14
Yes, I was still logged in. The anime I believe I was trying to watch at that time was Fairytail.
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