Post Reply Nekomura Headphone Jack Plug?
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Posted 7/5/13 , edited 7/5/13
Have they just been pulled from the store? I ordered two (the pirate and the plain grey kitty) and no word on shipment except that it was supposedly shipped on June 7th. I don't have a shipping number provided under the tracking number in my order history, either. It just says the shipping company name (Japan Post SAL). I checked my bank statement, and I already paid for them (on apparently June 5th). So either I'm never getting my happy phone cats (and would like my money back if that's the case) or that shipping is just CRAZY slow - which is sad since they are tiny and not fragile. So what's up with my order?

Order #911658303798
Date Ordered: June 4th

http://www.crunchyroll.com/store/p/32904/Nekomura-Kitten-Earphone-Jack-Plug-Pirate
http://www.crunchyroll.com/store/p/32888/Nekomura-Kitten-Earphone-Jack-Plug-Mimi
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Ezgi 
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Posted 7/6/13 , edited 7/6/13
It took my purchase 4 and a half weeks to reach me. This is due to the fact that this item is being shipped from Japan by SAL. That is also the reason there's no tracking information. SAL does not provide tracking numbers. This is the reason the shipping can be so cheap. Sounds like it can take 3 weeks or a little longer depending on where you live because it comes directly from Japan. If you do not receive your order by the end of next week, please contact us back so we may further look into it.

http://store.japan-zone.com/shipping-returns-i-24.html#rates

What's the difference between EMS, Airmail and SAL?

Basically SAL is cheap but slow, Airmail offers a faster delivery, and EMS is the fastest service and the only one that includes insurance and online tracking.

SAL/Economy Airmail

Cheapest for smaller packages (up to 2kg).
Slow (7-14 days to the U.S. PLUS local delivery time. Can take several weeks.)
No tracking number. If your package is delayed, we can't tell you where it is. Sorry.

Airmail

Cheaper for smaller packages (up to 2kg).
Fast (4-7 days to the U.S.)
No tracking number. If your package is delayed, we can't tell you where it is. Sorry.

Express Mail Service (EMS)

Fastest (2-5 days to the U.S.)
Cheaper for heavier orders (2kg or more). For less than 2kg, about 25-40% more than Airmail.
Includes a track & trace number - track your package online.
Full insurance against damage or loss. We will follow up any such claims on request.

-------------------

I finally got mine and it's super cute.


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Posted 7/6/13
Okie-dokie! I live in Florida so it may be another week and a half for me judging by your location and wait time relative to mine. Thanks a bunch!
kastzy 
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Posted 7/13/13 , edited 7/13/13

PoofieCharlee wrote:

Okie-dokie! I live in Florida so it may be another week and a half for me judging by your location and wait time relative to mine. Thanks a bunch!


This may give you an idea of the shipping timeframe with SAL:

I ordered the nekomura bundle on 6/7, CR indicated it was shipped via SAL on 6/16. Received the bundle today, 7/13 via USPS (I'm in New England area).

I still have two more nekomura orders from the same time, so I expect them to be coming within the next couple of days. First time receiving something from Japan via SAL so it gives me an idea of how long it takes once I get the shipping notice. I usually opt for EMS if available, specifically for the tracking and insurance and more so on expensive purchases.

Couple of notes on the packaging:
- My last name is so long, it didn't print on their address label and someone had to handwrite it
- bunch of awesome Hello Kitty postage stamps were used
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Posted 7/18/13
Update: It's been six seeks since my Nekomura headphone jack cats supposedly shipped and still no sign of them. I don't mean to sound rude but could someone check up on my order now because this is kind-of ridiculous. T_T
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starry 
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Posted 7/19/13 , edited 7/19/13

PoofieCharlee wrote:

Update: It's been six seeks since my Nekomura headphone jack cats supposedly shipped and still no sign of them. I don't mean to sound rude but could someone check up on my order now because this is kind-of ridiculous. T_T


Could you please give me your order number so I can look into it for you?

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Posted 7/19/13

starry wrote:
Could you please give me your order number so I can look into it for you?


I put it in my original post above but here you go:

Order #911658303798

Thanks :3
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Posted 7/19/13 , edited 7/19/13
Update #2: So, I don't believe in superstition, but of course, on the day that I post for someone to check up on my order, it shows up. Sorry to bother you starry, Queen of Support! (Of course it was delivered on the start of the 6th week hours after I complain!)

Vegetable Support Manager
Bjaker 
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Posted 7/19/13


Yay!!!

I have a little baseball cat but I also have an iPhone 5 so he'd be upside down.
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