Post Reply Can't see any shows ! :(
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Posted 7/6/13
Hi. I can't see any anime show on my iPhone it will only show me a black screen and a loading icon in the middle after I start a episode.
My iPhone specs:

Model: iPhone 5
iOS: iOS 7 Beta 2

The Wise Wizard
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Posted 7/6/13 , edited 7/6/13

mickel1989 wrote:
Model: iPhone 5
iOS: iOS 7 Beta 2

I'm not certain how far CR will go in trying to troubleshoot a problem on a beta version of the OS. Having worked for AppleCare at one time, they would likely advise backing up your phone and re-installing the most recent version of iOS 6.

Before you go that far, however, try the following:

1. Double-tap the home button to bring up the multitasking interface (I assume that still works in iOS 7) and close the CR app. Then shut down and restart your phone. (I haven't used iOS 7, but I assume it still gives the red "Slide to power off" slider that previous versions did when doing a proper shutdown).

2. If that doesn't resolve the problem, try deleting the app, shut down and restart the phone again, and re-install the app.

If either the above doesn't work, or you've already tried both the above, just repost stating such, or use the "Contact Us" link to contact Customer Service directly.
Vegetable Support Manager
Bjaker 
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Posted 7/11/13


Please update to Beta 3 and let us know how things go.
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Posted 7/20/13
I had the same problem on beta 2.

Just now finally had the time to update to beta 3 and the problem seemed to be resolved
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