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Post Reply Tai Seng app - crunchyroll powered app gone
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Posted 7/10/13
What happened to the Crunchyroll powered Tai Seng app?? Log in attempts say invalid server and all files are not viewable. Deleting and reinstalling from cloud backup of the app does not resolve any issues. Deleted and then searched in App store but now no results for Tai Seng app. Did crunchyroll kill the app or is there an issue?

Thanks
One Punch Mod
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Posted 7/10/13

Roknight wrote:

What happened to the Crunchyroll powered Tai Seng app?? Log in attempts say invalid server and all files are not viewable. Deleting and reinstalling from cloud backup of the app does not resolve any issues. Deleted and then searched in App store but now no results for Tai Seng app. Did crunchyroll kill the app or is there an issue?

Thanks


I know nothing about this app, but I've just moved it over to the Help section, where it's more likely to get the attention needed.
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Bjaker 
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Posted 7/11/13


Looking into this!
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Posted 7/13/13
Any news on this or anyone else having this issue?
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Bjaker 
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Posted 7/17/13


If you still have the Tai Seng app installed it should work now.
The engineers are working on a new UMG app which I do not have a release date for.
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Posted 8/10/13
Server not found today?
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Bjaker 
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Posted 8/14/13



MyTV.TaiSeng has recently undergone some major changes. These include the move to MyTV.UMG, and the transition of iOS access as well as content.

Crunchyroll, which hosts content and offers support for users, is currently in negotiations with MyTV.UMG.

I do not have a concrete date on when iOS access will be available, or when new content will be uploaded again.

At this time, if you would prefer to cancel your subscription and receive a refund for your most recent monthly payment, please let me know.

Sincere apologies for any inconvenience.
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Posted 8/16/13
How can I cancel the subscription?
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Posted 8/16/13

sadako101 wrote:

How can I cancel the subscription?


I want to know too. And can you get somebody to respond to:

http://www.crunchyroll.com/forumtopic-816797/taiseng-update-and-app
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Posted 8/19/13

Bjaker wrote:




MyTV.TaiSeng has recently undergone some major changes. These include the move to MyTV.UMG, and the transition of iOS access as well as content.

Crunchyroll, which hosts content and offers support for users, is currently in negotiations with MyTV.UMG.

I do not have a concrete date on when iOS access will be available, or when new content will be uploaded again.

At this time, if you would prefer to cancel your subscription and receive a refund for your most recent monthly payment, please let me know.

Sincere apologies for any inconvenience.


Do you have any update of MyTV.TaiSeng and what should we do to cancel the subscription?
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Bjaker 
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Posted 8/19/13


I have still not received an update on the service.
If you reach out to us via email - support@crunchyroll.com - we can help cancel the service.

Best,
-Baker
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