Post Reply Is there a way to turn off recurring membership
ThtGy 
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Posted 7/13/13
I'm fresh out of money and my time to renew my membership is soon. I don't want to cancel and lose what I have left, so is there a way to just let my membership expire?
Queen Moderator
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X / Rochester, NY
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Posted 7/13/13 , edited 7/13/13


http://www.crunchyroll.com/help?topic=contact
Contact customer support and they can stop the recurring for you ^_^
How much time is remaining on it?
ThtGy 
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Posted 7/13/13
Probably about 4 days
Kiki's Customer Support Service
Kiki 
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F / Nova Scotia
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Posted 7/13/13
^
Done! I've disabled your renewal.
ThtGy 
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23 / M / Kingdom of Dango...
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Posted 7/13/13
Thank you!
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Posted 9/2/13
Can you disable my recurring membership too? Please?
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Posted 11/26/15
Are you able to disable my subscription to, i'd apriciate it
Der Zoodirektor
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Posted 11/26/15

Xenosflame wrote:

Are you able to disable my subscription to, i'd apriciate it


You are using a free trial via iTunes. You will have to cancel via iTunes. We do not have access to their billing system.
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Posted 9/6/16
I want to deactivate my membership for crunchyroll but it keeps telling me I have a reacurring membership. Can someone please help?
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Posted 9/6/16

cdaws wrote:

I want to deactivate my membership for crunchyroll but it keeps telling me I have a reacurring membership. Can someone please help?


If you're using iTunes, you'll need to manage your subscription through their service. If you're subscribing through PayPal, you can manage your recurring from your PP account. If neither of those apply, you should /contact customer support directly for billing issues.
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Posted 9/8/16
I've since canceled my premium membership and re-occurring payments yet I'm still being billed 6.95 a month as if I were a premium member. This is after 1-2 months of overlap I figured Id have to pay anyway.
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60 / M / Earth
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Posted 9/8/16
If you're paying via PayPal, you may still need to manage your pre-approved payments here, or they may keep charging you:
https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist

If paying via iTunes, you need to cancel from their system: https://support.apple.com/en-us/HT202039

If via credit card, then double check to make sure that you have cancelled membership renewal on this page /acct/membership , and contact support here if there is still an issue: /contact

If you had to contact support, then check your spam email folders to see if there was a response, as CR communication emails do often get mistaken as spam.
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