Post Reply 14 days free trial..
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Posted 7/14/13
I signed up for a 14 days free trial, however ads are still showing..

Does the ads only appear on Korean dramas? if not how do I fix this problem?

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Posted 7/14/13 , edited 7/14/13

Maru89 wrote:

I signed up for a 14 days free trial, however ads are still showing..

Does the ads only appear on Korean dramas? if not how do I fix this problem?


I'm pretty sure the free trial is anime only--that would be why you see ads when watching drama, but not (presumably) when watching anime.

If you end up purchasing a Drama or All-Access membership after your free trial, you wont see ads when watching Drama.

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Posted 7/14/13
I see..
Thanks..
Queen of Support
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Posted 7/14/13

Maru89 wrote:

I see..
Thanks..


Please use the form below to reach us:
http://www.crunchyroll.com/help?topic=contact

We will put you on the right trial so you can enjoy drama without ads as well.
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Posted 7/15/13
I've just sent a response regarding about the switch from anime free trial to drama free trial if its possible..

thanks.
Posted 11/2/13
How do you cancel the 14 day free trial???? HELPPPP I just got charged and im a lil annoyed. Can someone please give me a hand :-) pleaseee!
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Posted 11/2/13 , edited 11/2/13

anilras wrote: How do you cancel the 14 day free trial???? HELPPPP I just got charged and im a lil annoyed. Can someone please give me a hand :-) pleaseee!
For billing-related things, it's best to send a message thru the "contact us" link at the bottom of any CR web page. For convenience, this link will take u to the same place: http://www.crunchyroll.com/help?topic=contact

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