Post Reply help me with iphone 4 video and audio
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Posted 7/14/13
hi i use iphone 4. when i watch crunchyroll on iphone 4 anime member, when i watch the video the audio is low and video is like 240-360p not 720p it happas to anime and drama, is it something wrong with iphone 4 or? really i need help
Moon Princess Moderator
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Posted 7/14/13
Hello,

Sorry for any inconvenience, but please check below for some options, ok.

Please know that the Moderators and Customer Support team are here to help you at all times. If you need help with anything, you may:
- Reach us from our Contact Form.
- PM a staff member, whom you can find listed on the Staff page.
- visit the Help Forum for assistance with any of your site related problems.
Queen of Support
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Posted 7/14/13

sidar456 wrote:

hi i use iphone 4. when i watch crunchyroll on iphone 4 anime member, when i watch the video the audio is low and video is like 240-360p not 720p it happas to anime and drama, is it something wrong with iphone 4 or? really i need help


Please do the following:

Step 1) Go to Settings.
Step 2) Tap and hold anywhere on the settings screen. A secret menu should appear.
Step 3) Set "Fixed video quality" to on.

That should solve the issue. Please let me know if you need further assistance!
The Wise Wizard
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Posted 7/14/13

sidar456 wrote:

hi i use iphone 4. when i watch crunchyroll on iphone 4 anime member, when i watch the video the audio is low and video is like 240-360p not 720p it happas to anime and drama, is it something wrong with iphone 4 or?

The streams for the iOS app top out at 480p.

11013 cr points
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Posted 7/15/13
dude thx you helped me
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