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Post Reply connection issues
1018 cr points
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38 / M
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Posted 7/30/13
Hey no problem, Im still hoping some part of this helps the OP im just attempting to add info to it.

1. Watched 14 of the Attack on Titan eps on my Xbox360 without any problems, maybe 1 or 2 random dc's that i chalked up to rogers failing as per usual.
2. No changes, my xbox is hard wired into port 3 on my Router/modem
3. the only model that I'm able to use with my speed/package from rogers is the Hitron CDE-30364 (supplied by Rogers for 8$ a month.

Obviously i never have any problems streaming netflix nor any other browsed items on my tv Im hoping for the Crunchy roll app for the TV but i checked LG Smart world and it appears as though the app is not compatible with my 60LA6205 =( At this point im watching it on my comp and hoping to get the app for my TV soon, see if it alleviates the issues.

41243 cr points
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28 / M / Dallas, TX
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Posted 7/30/13
I couldn't find that model on the [url=http://forums.xbox.com/xbox_forums/xbox_support/networking-hardware/default.aspx]Xbox Network Hardware Information Forum, but it seems like a newer model; after a quick Google search, I found reports of general connectivity issues from other users. When I contacted Microsoft support, they recommended requesting a Motorola SBG6850 from the ISP, but Rogers might not have that particular model available. In general, though, gateways (combined routers and modems) don't function as well as dedicated modems and routers/wireless access points.

I was having similar issues with a Time Warner supplied Arris gateway, and those immediately cleared up when I connected a Motorola modem I purchased myself (but the CR app issues still persist).
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38 / M
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Posted 7/30/13
Oh well, thats unfortunate then, Im unable to use a different type of modem/router although i suppose i could disable its router functions and buy my own router, Ive had no "connectivity" issues with my xbox for anything else, gaming, netflix and watching videos, trailers on the market place so I assumed it was crunchyroll specific.

Ill probably just put my account on hold until the lg app is available for my tv and try again then =D

Thanks for the help Eyeofpain!
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20 / M / Chicago
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Posted 7/30/13
It's not a problem with the router's themselves. I have tested this theory and found that in other streaming apps like Crackle I am able to get a connection speed all the way up to the HD icon and stream in the highest quality available as well as streaming the highest quality YouTube and Netflix applications and movies without a single loading error. My thing is that it's the connection between the Xbox servers and the CR servers that are causing interference with your connection speed and causing latency issues with the streaming shows. Seeing as I can only get two bars of connection speed on the CR app and sometimes errors pop up I assume it's a latency issue between those two servers. Being a live streamer and video watcher, I require constant WIRED connection speeds for my gaming and live streaming. I have never had any issues with loading times or latency issues while using any other applications other than the CR app. I have also tested a high speed wireless connection as well and experienced the same connectivity issues as with the high speed wired connection.

In my opinion you can have a crazy amount of connectivity and huge numbered wired/wireless specs, but it will always come down to the latency between theses two servers and then to your modem connecting to the Xbox causing these issues. (Although the closer you are to the main CR servers the better your connection and latency is causing little to no lag time)
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28 / M / Dallas, TX
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Posted 7/30/13

Shuikon wrote:

Ive had no "connectivity" issues with my xbox for anything else, gaming, netflix and watching videos, trailers on the market place so I assumed it was crunchyroll specific.


I was having connections drop across multiple apps, so your route cause issue might be something else.
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