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Post Reply Disabling subtitles
5017 cr points
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28 / M / Australia
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Posted 7/16/13
Apologies if there’s already a post on this; if so, I couldn’t find it quickly.

Is there any chance of a feature addition making it possible to disable subtitles on the iOS app? I’m not sure how many people like me there are, but since I use anime to practice Japanese, subtitles are rather unhelpful for me, and I greatly prefer watching without them.

Thanks for any help.
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Bjaker 
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33 / M / San Francisco
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Posted 7/17/13


Is not currently available but will pass this request to the development team.
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53 / F
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Posted 7/21/13
I'm also studying Japanese, and I use electrical tape to cover up the subtitles. It's ugly, and sticky and it keeps falling off -- would also much prefer to have the option of no subtitles at all.
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Posted 7/22/13
Hello, this may not work for all shows, but I just tried going to Settings on my crunchyroll iPod app and changing my language to Japanese. I started up ep 1 of Mashiro iro symphony and got no subtitles. Try changing to Japanese or a language you know you won't understand so that the subtitles either won't show or aren't as in the way :)

I think I'll try using this as a study tool now for shows I've already watched too!
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28 / M / Australia
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Posted 7/28/13

filiadragongurl wrote:

Hello, this may not work for all shows, but I just tried going to Settings on my crunchyroll iPod app and changing my language to Japanese. I started up ep 1 of Mashiro iro symphony and got no subtitles. Try changing to Japanese or a language you know you won't understand so that the subtitles either won't show or aren't as in the way :)

I think I'll try using this as a study tool now for shows I've already watched too!


Hmm, interesting. They definitely showed up on the Oreimo episode I watched with it set to Japanese, but it’s interesting that some don’t. Still, it’s not a bad idea to just pick a language you don’t know at all to at least make sure they’re not in English; I may do that from now on.
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Posted 8/13/13 , edited 8/13/13
Unfortunately, it looks like the recent updates have changed this I no longer can get the subs to go away with the same episode of Mashiro iro Symphony if I change my language to Japanese. (I originally watched this episode a few times without subtitles on different days, so it wasn't a fluke.)

Any chance that this might get programmed back in to the app? I was really enjoying going back and forth between subs and no subs! A subtitles on/off option would be nicer, but I'm fine with changing my language to Japanese too.

Edit: It also seems that the timing bar on the bottom & volume bar on the top will no longer disappear after a few seconds. This is bad because it cuts off part of the top and bottom of the video. If you want to read the subs, they are often partially cut off.
pmnox 
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Posted 11/7/13 , edited 11/7/13
I would like to see this feature. Video would looks much better without those annoying subtitles :/

EDIT:
Is there any way to follow this topic. I'm going to resign from premium service in two weeks, but I would like to be informed when they add option to disable subtitles, then I'll get premium service again.
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Bjaker 
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Posted 11/8/13 , edited 11/8/13


There is no way to follow a thread currently. This is something that I'm working to have added.

As far as being able to disable subtitles on iOS devices, this is not something that will be happening any time soon.
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Posted 11/19/13
Bjaker, I hate to be that guy, but is there a reason why? There's already similar functionality built in (ie. if I change my default language in the settings, the subtitles turn to that language, even on iOS/XBOX/Android/PS3 etc.), you can already change your default language to Japanese, and most videos can be watched raw on the site.

From my programming experience, it seems like the dev team would only have to copy/paste the code and change a couple variables to fix this. I know they've had their hands full this year with PS4, Xbox One, and a bunch of new android platforms coming out, but this seems like it would only take a day to implement and would at a lot of utility for a lot of subscribers and potential subscribers.

I don't mean to seem ungrateful, you guys provide a great service here and I love your website, but without this feature I have no reason to continue my membership. There are other streaming services with better selections than yours. The main strength you hold for me and anyone trying to learn Japanese is the ability to turn these subs off. The only reason I haven't already canceled is that I've been holding out hope that any day now this would be fixed since I've seen on these forums again and again that the dev team is aware of the demand for this feature and are investigating its implementation. Saying now that it "is not something that will be happening any time soon" without any reason makes me regret paying you guys every month.
The Wise Wizard
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Posted 11/19/13

garrixon wrote:

Saying now that it "is not something that will be happening any time soon" without any reason makes me regret paying you guys every month.

Unless something has changed recently, subtitles in video for the iOS app are hard coded, meaning an new set of videos for every episode would need to be encoded to support no subtitles. Given that the percentage of CR users interested in this would likely be a low single digit percentage at best, I would wager it isn't seen as economically viable.

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Posted 11/19/13
Does anyone know if that is the case for the iOS specifically or is that true for all devices (Android/Xbox/PS)? If they're all hard subs then it's definitely not cost effective, which is really unfortunate.
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Bjaker 
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Posted 11/25/13


You can only watch without subtitles on the PC.

We are not a language learning service, we are an entertainment service.

It would take longer than a day. Android code does not equal Microsoft code does not equal iOS code, etc.

Best,
-Baker
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Posted 11/25/13
I apologize if my post seemed curt, it was not meant to be. I have a bad habit of coming off more aggressive in my writing than in my speech.

I understand that you guys aren't trying to be a language learning service, but the fact is that you have the largest legal collection of raw Japanese language material on the internet. There is a giant demographic who search desperately for this kind of thing and often resort to illegal means out of sheer desperation. There are services targeted at this demographic that other sites charge thousands for (ajatt 's silver spoon comes to mind) that pale in comparison to yours and they still sell. On top of this, most people who insist on subs have at least a passing interest in learning the language. Not to mention native Japanese speakers for whom the subs are an unwelcome distraction.

I spend far more than your subscription fee every year on Japanese movies, television shows, books, and music. These physical items take up space that I'd rather have free, and I'd gladly pay you guys the subscription fee multiple times over to be able to access your services on the go or on TV. I know I'm not alone, and you could expand your audience greatly by offering this feature. If every one of these platforms has hard subs I understand it opens up a giant can of worms of having to have one extra copy of every show, and I will understand if this feature never gets implemented. It's just that from where I'm sitting you're leaving money on the table.

Best of luck in your endeavors.
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Posted 11/26/13

garrixon wrote:

Not to mention native Japanese speakers for whom the subs are an unwelcome distraction.


On this particular point, the majority of those people live in Japan, and since none of the anime titles are available to viewers living in Japan, it sorta makes that a moot point. Sure, there may be a few Japanese expats living abroad, but I doubt the subset of that audience that is also interested in watching anime is anything other than small.
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Posted 11/26/13
There are roughly 7 million Japanese people living outside Japan, mostly in Brazil and America, both of which crunchyroll serve. Surveys in Japan show that roughly one in two Japanese citizens watch at least one anime regularly, when focusing on the 18-35 demo this rises to 60%. Granted not all people of Japanese descent speak Japanese and the more generations you've been separated from Japan the chances you'll be interested in anime decrease, but I think it's safe to say that their potential market for native Japanese speakers is around a million if not more. Small maybe, but not marginal.
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