Post Reply Downgrading Membership In Future
20201 cr points
Send Message: Send PM GB Post
Offline
Posted 7/17/13
Hello everyone! I'm sure this question has already been asked/answered, but after trying to search for it on the first 3 pages, I really didn't feel like going through all 14 pages to locate it, if you know what I mean

My family loves CR and the variety it offers, so thank you for that. I just recently upgraded to full access on anime and drama, because a family member is crazy in love with it, however, if I ever decided to change back from being a full access member to only a anime member how would I go about doing that?

I've already tried looking that answer, but it seems like once I'm set in stone, I'm set in stone. The only option it seems to have for me is to cancel my membership entirely and then opening it back up for business. If that is the case, I wouldn't mind too much, however, I'm afraid it'll have additional charges, say if already paid for this months fee, decided I wanted to go back to just anime, but in order for that to happen I have to cancel membership completely, just to open back up to only anime access but be charged $7 in the process.

If anyone has an answer, please let me know for future references please! It is very much appreciated.
Network Ninja
Csgod0 
56188 cr points
Send Message: Send PM GB Post
In the tubes of t...
Offline
Posted 7/18/13 , edited 7/18/13
hello mnaolu00

the Help/FAQ link for premium member should be able to explain your quesiton.

Premium Member

if you require additional help, please let us know via Contact Us

~CS
20201 cr points
Send Message: Send PM GB Post
Offline
Posted 7/22/13
Hello again, I went ahead and read up on plan changes and such and it seems I am not the only one to have wanted to change my full membership subscription in the past and failed. I even went so far as to cancelling my subscription and going back in to activate it under Full Access Anime only, however, it will not even allow me to chose that, but instead telling me that I can only reactivate the current plan I have which would be the $11.95 full membership anime/drama, which is not what I want. If there is anyone else out there who is having this same issue, or knows how to fix this, please inform me immediately. I would really hate to have to give up on a site I really enjoy, but it's so frustrating! Thank you so much for your responses.
Queen Moderator
30617 cr points
Send Message: Send PM GB Post
26 / X / Rochester, NY
Offline
Posted 7/22/13


Please message customer support via Contact Us
They should be able to set your account to the anime only, or walk you through how to do it :)

~Miki
You must be logged in to post.