Post Reply Who broke Crunchyroll?
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41 / F / USA
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Posted 7/20/13
In the middle of my marathon (yes.. another one) I get disconnected off PS3. Then I turn on the Xbox and that won't load. I get on my computer and it's gone as well.. anyone else having issues with CR? Heck even the website is slow.. so.. who broke it?
Sogno- 
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Posted 7/20/13
oops sorry about that i guess my dollar was too wrinkly
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27 / M / USA
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Posted 7/20/13
I started yelling at it and now CR won't do anything but sit there and cry.
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41 / F / USA
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Posted 7/20/13
Okay so it's not just me. It's unusual because I have never had this problem. Anyone else having issue with just the whole website being reaaaaaaaally slow? It's not my internet connection since everything else including other streaming video are unaffected.
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22 / M / West-Central Florida
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Posted 7/20/13 , edited 7/20/13
Yeah, the forums were slow for me a little while ago...but it seems better now. Earlier, it was so bad that my guestbook wouldn't load on my profile.

Maybe they're doing maintenance, or something.
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41 / F / USA
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Posted 7/20/13
Unannounced then. I just find it interesting no one seems to know wtf is going on and none of the aps work. Twitter is getting hostile..
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26 / X / Rochester, NY
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Posted 7/20/13


Hey there, sorry you're having these problems.
Just so you know we added new servers and they are currently working on smoothing them out :)
Here's a quoted response by Baker on another posters question :


Bjaker wrote:

We've just added another CDN to our system and are currently working out playback problems & distribution.
About 25% of our content is now being served from the new CDN as we do stress tests / etc.
This is why it may seem like there are a few more burps, hiccups, stutters, buffering, and what not - at the moment.
Ultimately we're building towards a system that will toggle you back and forth depending on the stress on the stream / servers you're connected to.

Sincere apologies for the problems, but we're working to bolster the system in the long run.

Until then if you want to troubleshoot issues / provide feedback for operations, please feel free to reach out to us via Contact Us and let us know the exact issues you're encountering along with the show / episode you encountered them on and we'll run from there!


Hope that answers some of your questions, if not all of them. ^_^

~Miki
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41 / F / USA
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Posted 7/20/13

MikiSayaka wrote:



Hey there, sorry you're having these problems.
Just so you know we added new servers and they are currently working on smoothing them out :)
Here's a quoted response by Baker on another posters question :


Bjaker wrote:

We've just added another CDN to our system and are currently working out playback problems & distribution.
About 25% of our content is now being served from the new CDN as we do stress tests / etc.
This is why it may seem like there are a few more burps, hiccups, stutters, buffering, and what not - at the moment.
Ultimately we're building towards a system that will toggle you back and forth depending on the stress on the stream / servers you're connected to.

Sincere apologies for the problems, but we're working to bolster the system in the long run.

Until then if you want to troubleshoot issues / provide feedback for operations, please feel free to reach out to us via Contact Us and let us know the exact issues you're encountering along with the show / episode you encountered them on and we'll run from there!


Hope that answers some of your questions, if not all of them. ^_^

~Miki


Yes that helps! Thank you very much. I didn't see that post. I see it's working on my end as well. Back to marathoning and thanks for responding!
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22 / M
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Posted 7/21/13
Does this include the PS3 app? It either crashes as soon as I start up the app, or I can't log in
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starry 
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Posted 7/21/13
I'm terribly sorry for the inconvenience.

I've notified our engineers and they are looking into the issue now.

Thank you very much for your patience.
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41 / F / USA
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Posted 7/21/13
Thanks. Again it's highly unusual for this to happen. Hope it's fixed soon. Thanks again for the update.
hmm_4x 
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Posted 7/21/13 , edited 7/21/13

MikiSayaka wrote:
Hope that answers some of your questions, if not all of them. ^_^

~Miki


What would we ever do without the miki-ster


starry wrote:

I'm terribly sorry for the inconvenience.

I've notified our engineers and they are looking into the issue now.

Thank you very much for your patience.


Thanks, starry!!
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27 / M / USA
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Posted 7/21/13

hmm_4x wrote:


MikiSayaka wrote:
Hope that answers some of your questions, if not all of them. ^_^

~Miki


What would we ever do without the miki-ster


Get help from other mods.
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15 / M / Straight Outta Co...
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Posted 7/21/13
Working for me now.
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