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Post Reply won't play any videos
19202 cr points
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37 / M / uk
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Posted 7/21/13 , edited 7/22/13
Hi,

every time I go on the app everything is fine, my queue is there, but when I select a video (any video) I get a message saying "sorry, the crunchyroll server isn't available right now. Please try again later"

I've deleted and rienstalled the app, removed my 360 from this site, and that didn't work either. I'm currently beta testing for xbox so I don't know if that's the problem, but all the other video apps work fine. I'm really not getting anything I pay for as I subscribe to watch through my tv.
I'm in the UK if that makes any difference.

Thanks,

SG
9836 cr points
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UK
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Posted 7/21/13
Its because its not available in the area you live in. I have the same problem just dont click on the video
19202 cr points
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37 / M / uk
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Posted 7/22/13 , edited 7/22/13
No, it's every video including series that I'm in the middle of. They work on the site and on my phone, just not the xbox
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37 / M / uk
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Posted 7/22/13 , edited 7/22/13
If this doesn't get sorted in the next couple of days, I'm going to have to unsubscribe I don't want to, I really like the service but I'm getting nothing for my money right now. So can I get some help please? I want to continue using it. Thank you!
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Yo Mama's House
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Posted 7/22/13 , edited 7/22/13

stevie_g wrote:

If this doesn't get sorted in the next couple of days, I'm going to have to unsubscribe I don't want to, I really like the service but I'm getting nothing for my money right now. So can I get some help please? I want to continue using it. Thank you!


From what I read on the forums here, to expedite your message to the people taking care of this, use the following:
http://www.crunchyroll.com/help?topic=contact

Yes. crunchyroll is a nice service. Hopefully, you can use it the way it's suppose to be used- smooth and enjoyable. "LAWL"
19202 cr points
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37 / M / uk
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Posted 7/22/13

zendude wrote:


stevie_g wrote:

If this doesn't get sorted in the next couple of days, I'm going to have to unsubscribe I don't want to, I really like the service but I'm getting nothing for my money right now. So can I get some help please? I want to continue using it. Thank you!


From what I read on the forums here, to expedite your message to the people taking care of this, use the following:
http://www.crunchyroll.com/help?topic=contact

Yes. crunchyroll is a nice service. Hopefully, you can use it the way it's suppose to be used- smooth and enjoyable. "LAWL"


Hey, thanks for the help there maybe it'll get looked at now. Much appreciated.

Vegetable Support Manager
Bjaker 
33245 cr points
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33 / M / San Francisco
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Posted 7/22/13


Just dropped you an email!
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