Post Reply Can't log in on AppleTV
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36 / M
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Posted 7/22/13 , edited 7/22/13
I got my subscription initially through the website, not iTunes.

I used to have a premium membership, but recently moved back down to the "free" one.

When I log in to CrunchyRoll on AppleTV, after choosing "submit" on the password entry it goes back to that screen where it says "sign up/log in". It doesn't give me an error, and the same password logs in just fine in the iPad app.

Or is this something that's only supported with the premium membership?
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29 / F
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Posted 7/22/13
The crunchyroll Premium Membership comparison chart seems to list iOS and Apple TV as separate things and it does not list Apple TV under free. So my guess is you need a paying membership.

http://www.crunchyroll.com/premium_comparison?src=bottombar
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58 / M / My couch, usually
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Posted 7/22/13
According to discussion in the announcement thread, you do need premium:

http://crunchyroll.com/forumtopic-808129/crunchyroll-now-on-apple-tv?pg=4#43524349
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36 / M
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Posted 7/22/13
Ok, well, back to AirPlay I guess.
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Posted 7/23/13
I bought my account through iTunes and I cannot log in! It just goes in an endless loop to the front screen where u can choose 1 week trial or buy a pass. If I click buy pass the screen just goes black. If I press restore it just goes black! Nothing at all is working. FFS!!
CR Community Manager
Bjaker 
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34 / M / San Francisco
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Posted 7/23/13


Please send your iTunes receipt to support@crunchyroll.com
Mention this post as well.
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Posted 7/23/13
Thanks I've contacted support
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