Post Reply Can't cancel Crunchyroll membership trial
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Posted 7/23/13 , edited 7/23/13
So, I got a notification from Paypal that my subscription would be renewed by tomorrow and I would be charged 7 dollars for a subscription when I only signed up for a trial TODAY. And when I tried canceling the subscription on Crunchyroll, it won't let me (when I refresh the page, it still says I have an anime membership). Please help.
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Yo Mama's House
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Posted 7/23/13 , edited 7/23/13
This should help:
https://www.crunchyroll.com/acct/?action=status

If not, you can expedite your request here just in case that you do get charge:
http://www.crunchyroll.com/help?topic=contact

Hope that helps.
Kiki's Customer Support Service
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Posted 7/23/13 , edited 7/23/13

bubblepocky wrote:

So, I got a notification from Paypal that my subscription would be renewed by tomorrow and I would be charged 7 dollars for a subscription when I only signed up for a trial TODAY. And when I tried canceling the subscription on Crunchyroll, it won't let me (when I refresh the page, it still says I have an anime membership). Please help.


Your trial doesn't expire until 2013-08-06. You won't be charged unless it expires. If you wish to cancel now, click the following link:

http://www.crunchyroll.com/exit_survey?id=7779445

Can you forward me the notification you received from Paypal where it states you will be charged tomorrow?

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