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Post Reply How to identify a GIF's problem
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Posted 7/24/13 , edited 9/3/15
1) Transparency issues.

A GIF with transparency issues comes out looking something like this after you upload it to Crunchyroll:

Most frames look like they're filled with a grayish color.

This happens because of the way the GIF was made. A GIF can be made two different ways, which is why some GIFs uploaded to Crunchyroll are fine, while others are not.

One way a GIF is made keeps all the pixels in all the frames of the GIF as they are, without deleting, changing, or recycling any. That method is called the "disposal" method--which simply means that a when a frame of the GIF expires, it just disappears and the next frame of the GIF takes its place. These kinds of GIFs are the ones that, when uploaded to Crunchyroll, come out perfectly fine.

The other method that a GIF can be made involves recycling pixels from one frame in a GIF to use them again in the next frame. This is called the "combination" method, and it sucks. In order for a pixel to be "recycled" from one frame to the next, that one pixel has to be the EXACT same color as the same pixel in the next frame. When a pixel is recycled, the GIF automatically takes any recyclable pixels and makes those pixels transparent in any subsequent frames where that pixel can be used. This method is normally used in GIFs to make their overall file size smaller--after all, the less pixels, the smaller the file size of the image.

The problem with this is that Crunchyroll doesn't support any kind of transparency in any images; instead, it fills up any transparent areas of an image with a default gray color. That's the gray junk that you see in the GIFs that were made this way, like the one in the spoiler above.

HOW TO FIX:
Coming soon. I don't know how to explain it without sounding too complex yet.


2) Avatar cropping issues.

A GIF with avatar cropping issues is a GIF that comes out looking something like this:



This glitch occurs within Crunchyroll's photo cropping system. It only occurs whenever you DON'T crop your GIF starting from the top-left corner.

A glitch occurs when Crunchyroll tries to crop your GIFs. The cropper will crop your image down to the size that you requested, and the first frame of the GIF will crop correctly, but the remaining frames will not. The image will instead revert back to its original un-cropped structure (except for its dimensions) and it will leave an area equal to the amount of space that you cropped off of the top and left borders of the GIF as a stationary shot of the first frame.

HOW TO FIX:
When you are prompted to crop your GIF for your avatar, you MUST crop it beginning with the top-left corner of the image. This can be a hassle, because you can only cut your GIF into a square, making long and tall GIFs hard to crop without this glitch occurring.

To fix this problem, crop the image before uploading it using a program such as Photoshop or GIMP. (DON'T USE PAINT.) This can be done easily in either of these programs by selecting the "Square Selection Tool" then selecting an area of your GIF while holding down the "shift" key on your keyboard, which forces the selection to take a perfect square shape. After you've done that, right-click on your selected area and choose to "Crop to selection." Make sure to save! Then upload your GIF and crop it starting from the top-left corner.
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Posted 11/5/13 , edited 11/5/13


Just set your canvas to 150px X 150px.


Even if the file size is less than 1mb, the gif loads on the CR avi faster when it's 150 X 150.
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Posted 11/5/13 , edited 11/5/13

onibrotonel wrote:



Just set your canvas to 150px X 150px.


Even if the file size is less than 1mb, the gif loads on the CR avi faster when it's 150 X 150.


Scaling your image down to fit within a 150x150 canvas when the image's file size is already small enough to be uploaded as an avatar causes unnecessary image quality loss. Although changing your canvas size alone can work in some cases, there are some GIFs where a 150x150 canvas size won't be big enough to get the main portions of a GIF without scaling it down first.
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Posted 11/6/13

mwhitco91 wrote:


onibrotonel wrote:



Just set your canvas to 150px X 150px.


Even if the file size is less than 1mb, the gif loads on the CR avi faster when it's 150 X 150.


Scaling your image down to fit within a 150x150 canvas when the image's file size is already small enough to be uploaded as an avatar causes unnecessary image quality loss. Although changing your canvas size alone can work in some cases, there are some GIFs where a 150x150 canvas size won't be big enough to get the main portions of a GIF without scaling it down first.


My bad. What I wanted to say was to scale down your gif to 150 x 150 before uploading it as an avi.

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Posted 11/7/13
Thanks for this topic and information! I was able to fix my gif after reading here. Sorry I dont have anything to contribute. I just wanted to express my gratitude.
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Posted 11/7/13 , edited 11/7/13

Bryaugh wrote:

Thanks for this topic and information! I was able to fix my gif after reading here. Sorry I dont have anything to contribute. I just wanted to express my gratitude. :)


I'm glad you found it helpful!
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Posted 11/16/13 , edited 2/24/16

mwhitco91 wrote:
HOW TO FIX:
Coming soon. I don't know how to explain it without sounding too complex yet.


In GIMP at least, the fix is pretty easy. At the top, select Filters -> Animation -> Unoptimize

I don't own Photoshop, so I couldn't explain how to do it there.
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Posted 4/9/14
@joeblandfawl That worked perfectly and was super easy. Thanks man!
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Posted 12/28/14 , edited 2/24/16

joeblandfawl wrote:


mwhitco91 wrote:
HOW TO FIX:
Coming soon. I don't know how to explain it without sounding too complex yet.


In GIMP at least, the fix is pretty easy. At the top, select Filters -> Animation -> Unoptimize

I don't own Photoshop, so I couldn't explain how to do it there.


omg! u save me!! ty!!
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Posted 1/28/15
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Posted 1/31/15


The problem with this is that Crunchyroll doesn't support any kind of transparency in any images; instead, it fills up any transparent areas of an image with a default gray color. That's the gray junk that you see in the GIFs that were made this way, like the one in the spoiler above.


CAN THIS BE FIXED WITH PHOTOSHOP?.




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Posted 2/2/15

DarksirenxX wrote:
The problem with this is that Crunchyroll doesn't support any kind of transparency in any images; instead, it fills up any transparent areas of an image with a default gray color. That's the gray junk that you see in the GIFs that were made this way, like the one in the spoiler above.


CAN THIS BE FIXED WITH PHOTOSHOP?.


Mostly no, or at least I don't know how to do it properly.

I've tried this in both GIMP and Photoshop: I've gone through the individual layers and replaced the gray with transparent. However, resetting the recycling behavior hasn't worked properly for me. I still end up with a bad image. One of these days, I'll experiment more to see if I can figure it out.

In any case, fixing each individual layer is a lot of work. That's why it is much easier if people post a link to an uncorrupted image. It means that one of us can get back to you faster with a fixed image.
Posted 3/21/15

mwhitco91 wrote:


2) Avatar cropping issues.

A GIF with avatar cropping issues is a GIF that comes out looking something like this:



This glitch occurs within Crunchyroll's photo cropping system. It only occurs whenever you DON'T crop your GIF starting from the top-left corner.

A glitch occurs when Crunchyroll tries to crop your GIFs. The cropper will crop your image down to the size that you requested, and the first frame of the GIF will crop correctly, but the remaining frames will not. The image will instead revert back to its original un-cropped structure (except for its dimensions) and it will leave an area equal to the amount of space that you cropped off of the top and left borders of the GIF as a stationary shot of the first frame.

HOW TO FIX:
When you are prompted to crop your GIF for your avatar, you MUST crop it beginning with the top-left corner of the image. This can be a hassle, because you can only cut your GIF into a square, making long and tall GIFs hard to crop without this glitch occurring.

To fix this problem, crop the image before uploading it using a program such as Photoshop or GIMP. (DON'T USE PAINT.) This can be done easily in either of these programs by selecting the "Square Selection Tool" then selecting an area of your GIF while holding down the "shift" key on your keyboard, which forces the selection to take a perfect square shape. After you've done that, right-click on your selected area and choose to "Crop to selection." Make sure to save! Then upload your GIF and crop it starting from the top-left corner.


the same prob still occurs when i upload this pic as an avii


i think im doing something wrong o;
can you elaborate on how i could fix this??
im using photoshop
Posted 3/21/15


Don't try to crop it, i found that makes it a lot more complicated to do. I would suggest getting GIMP its really made for gifs and a lot less complex to work with if your just doing it for cr profile stuff. With that said if you need it as an avi and don't wanna hassle with it, i can do it for you if you would like?
Posted 3/21/15


oh really :c honestly im trying to learn how to work with gifs with photoshop since im not very experienced with it and that pic was a test for me to use but i failed miserably = w = ;; if all things fail i'll go get GIMP again o;
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