Post Reply Desktop Remember session parameters / PS3 options
15015 cr points
Send Message: Send PM GB Post
34 / M / Brasil
Offline
Posted 7/31/13
Hi, I posted the Ps3 part of this on PS3 section, but figured I'd do it here too since it's the proper channel for that.

Firstly, some feedback on desktop/browser experience:

1 - When using the browser version of CR, whe can change stream resolution according to our network quality at the time. Most of time, 720p is ok, but at times, it just struggles to load and play and keeps freezing. So whe just click ther on the 420p below the player and everything is fine. But as soon as the next episode starts playing, you just have to change that again. It would be nice if the web app remembered my last quality setting for the current session, only loading my default profile (720p) on new sessions.

2 - Also, there are many series that doesn´t have subs in my primary language (Portuguese Brazilian), so the system just loads whatever it deems right. But my second language is English, not Spanish. And it´s just what it keeps loading for me when the default selected language is not available. Of course I can right click on vid playing and select English. But if the system could remember what I last selected for the current session would be nice.

2.2 - If we had a second (or even third) default language available in profile / video options would suffice too.

3 - Please add some options when watching fullscreen: Episode selecion, stream quality, subtitle language(the right click function simply disappears when on full screen, really weird)

Secondly, feedback on PS3 CR app:

1 - Please put inside the app all the config options (at least the video ones) whe have on desktop

2 - Add options to change stream quality and subtitle language on the episodes list and while playing the video

3 - Mark episodes already watched and series already completed, with the option to hide or filter out those "cleared", maybe move them to a separate category?

I think CR is a nice service that I gladly pay to be a member. But in terms of user interface and usability there´s a lot to improve. The key is giving user all the options to personalise the experience without forcing to alter account settings just to load subtitles at another language or lower the overal stream load, to say the more aggravating.
I think that with time and effort, and the help of your users, you can achieve a really premium service here.

The only thing that botthers me to hell (and I'm sure many others) is censorship. If we pay a premium, and select to show mature content, and confirm our birthdate, and put our credit card info, I think that we should not receive censored content. It hurts the art put in the animes. Also, it´s not that it´s hentai or offensive in any way, it´s all just ecchi (just my two cents) Pump up the signature fee to show only non censored content, and I'm sure many will jump right in!
25381 cr points
Send Message: Send PM GB Post
22 / M / West-Central Florida
Offline
Posted 7/31/13

MacenaJr wrote:

Hi, I posted the Ps3 part of this on PS3 section, but figured I'd do it here too since it's the proper channel for that.

Firstly, some feedback on desktop/browser experience:

1 - When using the browser version of CR, whe can change stream resolution according to our network quality at the time. Most of time, 720p is ok, but at times, it just struggles to load and play and keeps freezing. So whe just click ther on the 420p below the player and everything is fine. But as soon as the next episode starts playing, you just have to change that again. It would be nice if the web app remembered my last quality setting for the current session, only loading my default profile (720p) on new sessions.

2 - Also, there are many series that doesn´t have subs in my primary language (Portuguese Brazilian), so the system just loads whatever it deems right. But my second language is English, not Spanish. And it´s just what it keeps loading for me when the default selected language is not available. Of course I can right click on vid playing and select English. But if the system could remember what I last selected for the current session would be nice.

2.2 - If we had a second (or even third) default language available in profile / video options would suffice too.

3 - Please add some options when watching fullscreen: Episode selecion, stream quality, subtitle language(the right click function simply disappears when on full screen, really weird)

Secondly, feedback on PS3 CR app:

1 - Please put inside the app all the config options (at least the video ones) whe have on desktop

2 - Add options to change stream quality and subtitle language on the episodes list and while playing the video

3 - Mark episodes already watched and series already completed, with the option to hide or filter out those "cleared", maybe move them to a separate category?

I think CR is a nice service that I gladly pay to be a member. But in terms of user interface and usability there´s a lot to improve. The key is giving user all the options to personalise the experience without forcing to alter account settings just to load subtitles at another language or lower the overal stream load, to say the more aggravating.
I think that with time and effort, and the help of your users, you can achieve a really premium service here.

The only thing that botthers me to hell (and I'm sure many others) is censorship. If we pay a premium, and select to show mature content, and confirm our birthdate, and put our credit card info, I think that we should not receive censored content. It hurts the art put in the animes. Also, it´s not that it´s hentai or offensive in any way, it´s all just ecchi (just my two cents) Pump up the signature fee to show only non censored content, and I'm sure many will jump right in!


I'm not part of the staff here, so I can't answer all of your questions...but there is one thing that I'd like to comment on...and that's censorship.

Crunchyroll does not censor their anime themselves. When they made the promise of "having episodes uploaded and streaming only one hour after their initial airing time in Japan," that kind of limited their options. This promise causes them to have to use (and license) the earliest publicly available version of every episode of all the anime that they license: namely, the televised version, which is almost always censored (if not always.) Any uncut versions of anime are almost always released after the a season has finished airing...which takes a much longer time than an hour, of course.
The Wise Wizard
74728 cr points
Send Message: Send PM GB Post
53 / M / U.S.A.
Offline
Posted 8/1/13 , edited 8/1/13

mwhitco91 wrote:
Any uncut versions of anime are almost always released after the a season has finished airing...which takes a much longer time than an hour, of course.

Uncensored versions often air on AT-X, which is a premium anime channel (and is sometimes, but not usually, the first channel to air an anime).

The reason CR doesn't have these versions is because of cost. To support obtaining these uncensored versions (and they don't get them for every series), AT-X costs around 3 times as much per month as CR.

15015 cr points
Send Message: Send PM GB Post
34 / M / Brasil
Offline
Posted 8/1/13
Yeah, I know how these things are and why they are as they are now. That's why I don't blame CR.
Just leaving an opinion there. But I think CR could try and expand their service to a premium+ with non censored series added.

Also for the suggestions, let's wait and see if any staff member addresses it.
The Wise Wizard
74728 cr points
Send Message: Send PM GB Post
53 / M / U.S.A.
Offline
Posted 8/1/13

MacenaJr wrote:

But I think CR could try and expand their service to a premium+ with non censored series added.

The question is, would enough people buy those premium+ memberships at the necessary price?

Such a service has been proposed before, but every voice added no doubt edges CR a little closer to saying, "Hey, maybe we should consider this".

15015 cr points
Send Message: Send PM GB Post
34 / M / Brasil
Offline
Posted 8/1/13

TheAncientOne wrote:
The question is, would enough people buy those premium+ memberships at the necessary price?

Such a service has been proposed before, but every voice added no doubt edges CR a little closer to saying, "Hey, maybe we should consider this".


Well, if there's enough people to opt in to a Premium + service is quite easy to know:
CR could make an official Poll inquiring about
- Willingness of paying a Premium+ for non censored content.
- How much the users would pay for it. Maybe giving ranges and such.
- Series currently censored that the users do want uncensored.
- Series not yet in CR, that the users would want added, uncensored.
This way, CR can easyly measure the user intent on such service, as well as aproximate ROI, and the work and investment involved in getting the right series with the right licensees.

About adding voices: that´s exactly what I did there
15015 cr points
Send Message: Send PM GB Post
34 / M / Brasil
Offline
Posted 8/5/13
Hey staff, any word on the suggestions up there?

Thanks.
Vegetable Support Manager
Bjaker 
36369 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Offline
Posted 8/7/13


Will pass this to the engineers and the dev team.

Best,
-Baker
15015 cr points
Send Message: Send PM GB Post
34 / M / Brasil
Offline
Posted 8/8/13

Bjaker wrote:


Will pass this to the engineers and the dev team.

Best,
-Baker


Thanks!
I´m really hoping for these enhancements!
10152 cr points
Send Message: Send PM GB Post
36 / M
Offline
Posted 8/21/13
Premium + depending onthe cost for this service I would
You must be logged in to post.