Post Reply Video's won't load, Video's lag
2007 cr points
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Posted 8/2/13
I don't understand how your product or service could be so unpolished especially since it's now available on Apple TV; Has a subscription base, and a merchandise store as well. This is a really good idea to do, but it's honestly one of the worst services I have come along with and it does not make me want to subscribe to something as frustrating as waiting for a video to load for half an hour + and counting. In fact my Apple TV just turned off because it's been waiting that long.

Please figure it out, and if you want me to be more specific about what videos i'm having problems with, they are all the video's that i've seen, a lot of them are bare able if just barely, but there are ones where it's just like gonna go back to some free site and watch videos from there.
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Bjaker 
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Posted 8/6/13


Can you please give me the exact issues you encounter so I know what I'm trying to help fix?
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29 / M / ガティーノ・オタワ(カナダ)
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Posted 8/20/13
If I can pitch in, when I'm watching a drama (J or K-drama) the video buffer seems to be to short and oftenly loads, I've never watched an episode in it's entirety without seeing the buffer/load happening, more than ounce. With anime, ( 30 minutes episodes) it works fine, most of the time, but with drama, it's annoying.

Connection speed is not at fault, because i stream the same episode straight from my computer it works fine, even at 1080 resolution.
11014 cr points
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Posted 11/16/13
I have the same probleme, every day, every week, every month, SOOOOOOOOO ANNOYING, its laging and loading too often. I dont understand why im paying and i dont receive excellent quality service.
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Bjaker 
36411 cr points
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34 / M / San Francisco
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Posted 11/18/13


Can you please email us using the 'Contact Us' link at the bottom of the page.
I overlooked this last week as it was from a thread in August.
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