Post Reply Help! Cancel subscription
1003 cr points
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Posted 8/2/13
So today without knowing, I started a free trail...I can't cancel it and I do not want recurring costs. Can you tell me how to cancel it or can someone cancel it for me?
Bjaker 
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36 / M / San Francisco
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Posted 8/2/13


Thank you for your inquiry.

Since you purchased a Premium Membership subscription through iTunes, follow this link for management instructions:
http://support.apple.com/kb/ht4098

After following these directions you'll be able to enjoy the rest of your week trial and the subscription will not renew.
23 cr points
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21 / F / New York
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Posted 8/2/13
Alright, so quick question...all of the other threads about this are closed, so hopefully, someone can help. If I were to sign up for a FREE premium subscription / trial, I can cancel it at anytime and won't be charged as long as I cancel the renewal and the trial?
Queen of Support
starry 
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Posted 8/2/13

Dimirxx wrote:

Alright, so quick question...all of the other threads about this are closed, so hopefully, someone can help. If I were to sign up for a FREE premium subscription / trial, I can cancel it at anytime and won't be charged as long as I cancel the renewal and the trial?


Yes, that is correct.

The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 8/2/13

Dimirxx wrote:

Alright, so quick question...all of the other threads about this are closed, so hopefully, someone can help. If I were to sign up for a FREE premium subscription / trial, I can cancel it at anytime and won't be charged as long as I cancel the renewal and the trial?

Keep in mind that when you cancel, your premium membership ends then. You can't sign up for a 2 week free trial, cancel the next day, and still enjoy the advantages of the premium trial for the next 13 days.

Also, you normally can't cancel immediately after you subscribe, due to how the credit card authorization works. If you do decide immediately, "This isn't for me", I advise waiting at least 24-48 hours.

23 cr points
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21 / F / New York
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Posted 8/2/13
I actually wanted it for quite some time to watch it on the xbox, so I'm going to need it more than 24-48 hours. Plus, it's better on the bigger screen. I just wanted to make sure I could enjoy the advantages for two weeks and, if I want to keep it for longer, I'd continue paying. If not, then I'd be able to continue to use it for x amount of days and won't be charged IF and only IF I cancel both trial and subscription, correct?
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