Post Reply Crunchyroll News app crashes while loading articles in other languages
Springtime Moderator
Sukigu 
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Posted 8/6/13
I tried the new Crunchyroll News app for Android yesterday and I'd like to report a bug that's 100% reproducible. At the time, I submitted a crash report, but now I've found out its cause. I usually have my phone's display language as Portuguese and the app always crashes while loading news articles. When I changed it to English it loaded perfectly fine, and the bug kicked in again as soon as I reverted the language back. I even tried setting it to Spanish and got the same results.

What it seems to me is that the app fails to fetch articles in languages other than English and simply crashes, so as a member of the Portuguese news team I'd be very thankful if you could fix it.

If you allow me a suggestion too, I'd like an option to choose which language to display without having to change the phone's, since I usually read both feeds.
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Posted 8/6/13
On the S3 can't get it running always crashing on startup
Springtime Moderator
Sukigu 
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Posted 8/6/13

Duke199 wrote:

On the S3 can't get it running always crashing on startup

Are you using your phone in a language other than English? If it's one of the other supported languages on Crunchyroll your issue is probably related, otherwise it can be something entirely different.

By the way, I'm on a Samsung Galaxy S (international version) running the latest stable version of CyanogenMod (10.1.2). I hadn't mentioned it because I assumed it didn't matter, since changing the language to English promptly fixed the crashing.
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Bjaker 
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Posted 8/6/13


Good to know!!!
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Sukigu 
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Posted 8/6/13

Bjaker wrote:

Good to know!!!

Sorry if I'm misunderstanding your reply, but the issue remains when I set the language back to Portuguese, which seems to indicate the app tries to load the Portuguese feed but fails and crashes.
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Bjaker 
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Posted 8/6/13


Yes, I'm going to have to follow up with Engineering about this.

Best,
-Baker
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Sukigu 
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Posted 8/7/13
Just wanted to let you know the issue seems to have been fixed as of the latest update, however only the English feed is displayed. It's not very urgent, but an option to choose which language to display would be nice.

Thank you for your support!
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Bjaker 
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Posted 8/7/13


Will pass that to the engineers as well!
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