Post Reply Free Trial issue
5003 cr points
Send Message: Send PM GB Post
Offline
Posted 8/21/13
So here's my problem, I forgot to cancel my free trial before the next billing date and it already charged me for the month of August to September, as soon as I found out I decided to cancel my subscription but it had more and than 30 days on it.

I do not wish to be charged for this month since I didn't even get to use my subscription for a day..... for this month, but if I'm going to be charged anyway for this month, I'd like this to be looked into and also cancel auto-renewal so I do not have to experience this again.
25399 cr points
Send Message: Send PM GB Post
22 / M / West-Central Florida
Offline
Posted 8/21/13
The staff will work with you to get you a refund. Just fill out a form at the Contact Us page. That'll get you a faster response most of the time.
You must be logged in to post.