Post Reply I cant remove stuff from my cart
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16 / M / Tx
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Posted 8/31/13
Every time I try to remove stuff from my cart I get an error that says "Sorry, an error occurred while processing your request." Any suggestions?
Posted 8/31/13
hello!
It sounds like a cookie issue. Try to delete your browser cookies for Crunchyroll ( or all cookies, take your choice) and see if the problem persists.

~Csgod0
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16 / M / Tx
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Posted 9/1/13
I tried that too I still cant remove or proceed to checkout but I can add stuff to the cart.
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28 / M / Dallas, TX
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Posted 9/1/13
I just added something to the shopping cart and removed it without any problems. Are you blocking anything, maybe with something like NoScript or AdBlock, or accessing the Internet through a proxy of some kind?
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16 / M / Tx
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Posted 9/2/13
I just turned off adblock for this site. Let me try now
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16 / M / Tx
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Posted 9/2/13
Unfortunately that didn't help. :c
kastzy 
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26 / M / USA
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Posted 9/2/13

Alexseesstars wrote:

Unfortunately that didn't help. :c


Try clearing cache? Closing down and restarting browser? Rebooting computer? Try a different browser?
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16 / M / Tx
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Posted 9/2/13
I tried all of that too.
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31 / USA
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Posted 9/3/13
I am having the same problem. I can't do anything with my shopping cart: remove items, update cart, and checkout. I can keep adding items in it but once in the cart, they are there forever.
Posted 9/9/13

Alexseesstars wrote:

Unfortunately that didn't help. :c


did you get your problem resolved? what browser are you using?
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Bjaker 
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34 / M / San Francisco
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Posted 9/19/13


Still having this issue?
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16 / M / Tx
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Posted 9/19/13
No its fixed thanks to the staff. They were apparently having issues.
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31 / USA
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Posted 9/19/13
I no longer have the issue. the issue was server side and the crunchyroll staff fixed it.
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