Post Reply Log In /Password/Captcha issue.
41370 cr points
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54 / M / East Coast
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Posted 9/8/13
I had problems logging in today! I used my regular PW and the log in said to use the Captcha which I did!

The complaint I have about the Captcha is that is very hard to read sometimes not just CR but other sites too and I thought they were going to fix that!

It did not work.So I went to change the PW which CR did very quickly. But again it said to use the Captcha which I did and no go!

Sent a support memo to CR and waited a while!

So I try again no go but then saw my PW was gone and had to type that in again and Captcha.

My iisue is that on other sites you dont have to type in everything over and over just the Captcha.Maybe it should be expaines better in help and support or just type in the captcha!
5 cr points
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32 / F
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Posted 5/14/15
I am posting here in the hope that a moderator will reply.

I had to create this new account to post on the forum and ask for help to log back into my ORIGINAL Crunchyroll account. I don't remember my password and no longer have access to the e-mail that Crunchyroll have on file for me. Is there any other way for me to recover my original User ID?

Please reply!
One Punch Mod
85925 cr points
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F / Boston-ish
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Posted 5/14/15

nanatran321 wrote:

I am posting here in the hope that a moderator will reply.

I had to create this new account to post on the forum and ask for help to log back into my ORIGINAL Crunchyroll account. I don't remember my password and no longer have access to the e-mail that Crunchyroll have on file for me. Is there any other way for me to recover my original User ID?

Please reply!


Please contact support directly using the Contact Us form. I'm not sure what they can do in such circumstances but they should be able to help if anybody can.
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