Captcha Log In confussing hard to read
41312 cr points
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54 / M / East Coast
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Posted 9/8/13
I had problems logging in today! I used my regular PW and the log in said to use the Captcha which I did!

The complaint I have about the Captcha is that is very hard to read sometimes not just CR but other sites too and I thought they were going to fix that!

It did not work.So I went to change the PW which CR did very quickly. But again it said to use the Captcha which I did and no go!

Sent a support memo to CR and waited a while!

So I try again no go but then saw my PW was gone and had to type that in again and Captcha.

My iisue is that on other sites you dont have to type in everything over and over just the Captcha.Maybe it should be expaines better in help and support or just type in the captcha!
Ghost Moderator
AHTL 
87723 cr points
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27 / Norway
Online
Posted 9/8/13

FLjerry2011 wrote:

I had problems logging in today! I used my regular PW and the log in said to use the Captcha which I did!

The complaint I have about the Captcha is that is very hard to read sometimes not just CR but other sites too and I thought they were going to fix that!

It did not work.So I went to change the PW which CR did very quickly. But again it said to use the Captcha which I did and no go!

Sent a support memo to CR and waited a while!

So I try again no go but then saw my PW was gone and had to type that in again and Captcha.

My iisue is that on other sites you dont have to type in everything over and over just the Captcha.Maybe it should be expaines better in help and support or just type in the captcha!


Closing this thread, since you have already created a thread here:

http://www.crunchyroll.com/forumtopic-820241/log-in-passwordcaptcha-issue

Support won't be back on work before Monday, so no other choice than to wait till then.

Hang in there. : )
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