Post Reply Help using Crunchyroll while on vacation?
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Posted 9/15/13 , edited 9/15/13
I will be on vacation for a while now and have a NA account, but it is now recognizing my IP as something different, making me unable to watch the shows that I want to due to region restrictions.

Am I out of luck until I return to the States? Just wanted to know before I cancel my subscription.
The Wise Wizard
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Posted 9/15/13

Necromanti wrote:

Am I out of luck until I return to the States? Just wanted to know before I cancel my subscription.

Like most commercial sites, CR recognizes regional rights based on where you are, not where you subscribed from.

One way to view the same content as if you were back in the United States would be to use a VPN or proxy with an exit point here.

Kiki's Customer Support Service
Kiki 
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Posted 9/17/13

Necromanti wrote:

I will be on vacation for a while now and have a NA account, but it is now recognizing my IP as something different, making me unable to watch the shows that I want to due to region restrictions.

Am I out of luck until I return to the States? Just wanted to know before I cancel my subscription.


Hello!

I'm sorry but until you come back from the US I'm afraid we can't do anything regarding regional restrictions. I took a look at your account and it seems you're on a 14 day trial. Since you're on a trip and can't use your trial much, I have went ahead and disabled your trial's renewal. So you don't need to worry about being charged after the expiry date nor canceling. Once it expires, it'll just cancel on it's own. I've also reset your trial, so you can sign up for a brand new trial once you're back in the US.

Let me know if you have further questions or concerns.

Take care!
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