Post Reply Membership question
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Posted 9/15/13
They took payment from me on 9/13/13, which was 2 days ago.

I had to cancel my recurring membership due to rl problems today.
It jipped me the month I paid for, and put me back to free.

I'm not able to have premium or whatever for the month that I paid for?
Dragon
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Posted 9/15/13 , edited 9/15/13

Xiodrade wrote:

They took payment from me on 9/13/13, which was 2 days ago.

I had to cancel my recurring membership due to rl problems today.
It jipped me the month I paid for, and put me back to free.

I'm not able to have premium or whatever for the month that I paid for?


Hi,

Your best bet is to use the Contact Us link at the bottom of the page for billing questions. They should be able to give you back the missing month.

Hope that helps,
-Makoto
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Posted 9/15/13
I've done that now, thanks for the advice.
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