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Posted 9/16/13 , edited 9/17/13


can u guys update your app so the videos will stop pausing,freezing,and also so i can watch episode 39 of naruto i know that theres nothing wrong with my phone but your app keeps tellling me that there was a problem with the video and its really pissing m
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Posted 9/17/13 , edited 9/17/13

whitewarrior1 wrote:



can u guys update your app so the videos will stop pausing,freezing,and also so i can watch episode 39 of naruto i know that theres nothing wrong with my phone but your app keeps tellling me that there was a problem with the video and its really pissing m


Hi there, can you please email us at support with the following information:


Can you please walk me through what happens when you try to use the app? Start from when you click on the icon to open it.

Can you also please tell me more about your device?

Phone:
Streaming Via: (3g, 4g, Wi Fi)
Service Provider:
Android OS:
App Version:


Please email us your information above by clicking the following link and selecting "android":
http://www.crunchyroll.com/help?topic=contact

Make sure you contact us with a reliable email address since we might need to email you back asking for more information.

Thanks!
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