Post Reply Order status?
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Posted 9/23/13
Hi. I preordered the Sword Art Online blu ray set 1, but it still hasn't shipped. Can someone tell me what's going on with my order? I sent an email several weeks ago, and on August 29th, I was told that "The estimated arrival time for your purchase is September 6th." It's more than two weeks since that date came and went, and I still haven't heard anything.

If you need my order number or any additional I formation, let me know; I don't know if you can find it from my username.
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Posted 9/23/13
I'll just give you the info now to save time. The order # is 31767852570, placed on 8/21/2013. Thanks.
kastzy 
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Posted 9/23/13 , edited 9/23/13
you might get a faster response by using the contact us form.

though my observation is that the SAO blu-ray sets are shipping from RightStuf and they're currently showing V1 out of stock with more arriving soon. so it maybe backordered and requiring a bit more time to get their hands on more product.
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Posted 9/23/13

kastzy wrote:

though my observation is that the SAO blu-ray sets are shipping from RightStuf and they're currently showing out of stock with more arriving soon. so it maybe backordered and requiring a bit more time to get their hands on more product.


Shouldn't be much longer: https://twitter.com/animetoday/status/382137632077393920
kastzy 
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Posted 9/23/13

eyeofpain wrote:


kastzy wrote:

though my observation is that the SAO blu-ray sets are shipping from RightStuf and they're currently showing out of stock with more arriving soon. so it maybe backordered and requiring a bit more time to get their hands on more product.


Shouldn't be much longer: https://twitter.com/animetoday/status/382137632077393920


specifically for OP, he's waiting on V1.
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Bjaker 
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Posted 9/25/13


Rightstuf just got the new BD box sets in and have been sending these out this week!
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Posted 9/26/13

Bjaker wrote:



Rightstuf just got the new BD box sets in and have been sending these out this week!


To confirm, when you say "new" sets, do you mean restocked volume 1, or the new volume 2. Because I'm waiting on volume 1.
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Bjaker 
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Posted 9/26/13 , edited 9/26/13


New.

There was a print issue with the boxes on the initial run so they had to wait for Aniplex to remake / reship the first batch.

Edit: Just confirmed with the vendor that this shipped on Monday. PMing you tracking.
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Posted 9/26/13

Bjaker wrote:



New.

There was a print issue with the boxes on the initial run so they had to wait for Aniplex to remake / reship the first batch.

Edit: Just confirmed with the vendor that this shipped on Monday. PMing you tracking.


Thank you. The package was in the mail box when I got home.
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Bjaker 
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Posted 9/26/13


Yay!
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