First  Prev  12  13  14  15  16  17  18  19  20  21  22  23  24  25  26  27  28  Next  Last
Post Reply Lag, Freezing, Stuttering Etc..
IZFSLE 
7422 cr points
Send Message: Send PM GB Post
18 / M / USA
Online
Posted 7/22/14

ravenskull wrote:

Our Operations Team is hard at work to bring you these enhancements in the near future, and we again appreciate your patience as we work on improving your connectivity experience. In the meantime, if you have a mobile, console, or set top box device you may experience better connectivity when watching our content through a Crunchyroll app.

That was on 10/24/13....yeah still waiting


Haha...They told me that around six months ago as well.

lukavk 
8007 cr points
Send Message: Send PM GB Post
29 / M
Offline
Posted 7/22/14 , edited 8/17/14
I don't think they care, as long as they're getting money.
17033 cr points
Send Message: Send PM GB Post
29
Offline
Posted 7/24/14
This is starting to feel like a joke. This post is being made at about 2:30 AM. My internet speed is solid but all of the Crunchyroll apps I have are failing. I don't think you can even get away with calling it a peek time for streaming traffic. This needs to be fixed because if it isn't, then I don't know why I should keep paying for it.

Now, to get my fix by watching FUNimation's app. I still can't believe that the quality of the Crunchyroll and FUNimation apps have switched.

P.S. I still find that auto-resolution changes (up or down) are a primary reason for some of the freezes I see, as the resolution will change for better or worse if the freeze resolves itself.
38272 cr points
Send Message: Send PM GB Post
24 / M / Cali
Offline
Posted 7/27/14
Ho Hum and here we are again. It's closing in on a year since this issue was first raised and still no solution.
2012 cr points
Send Message: Send PM GB Post
90 / F
Offline
Posted 7/27/14 , edited 14 days ago
The CR guys did an ama on reddit a few days ago, and one person asked them why people should use their service over "free services" like torrenting.
Besides the fact that torrenting anime is illegal, there was absolutely no reason to use this service..

They offer a 1080p streaming option, but 90% of the time, that option is 99% buffering, 1% streaming.. disgraceful is what that is! And a bloody ripoff as well!
They charge $6.95 for something that works whenever it flippin feels like it..

People have been complaining about this issue for a really long time (i've been a member for 2 years+, and even back then people complained), but nothing, NOTHING, has happened. They have not done a single thing to try and improve their streaming service even slightly.


This next part could possibly get me banned from the site, but at this point I don't even care anymore, I have abandonned all hope for this site.


Torrenting people.. Now that works!
You go to a anime database somewhere, find a show you find interesting, go to a tracker and download it in 1080p with sweet audio and subtitle options.. No problems anywhere.. AND IT'S FLIPPIN FREE TOO!

Now some of you might be going "herpa derp, torrenting is illegal.. herpa derp support the artists"
Meh.. A lot of stuff is illegal, but you do it anyways.. Biking with no helmet.. throwing trash on the street.. stuff like that, and you know you do it! Don't even deny it.
As for the support of the artists, I buy the DVD's and blurays for shows I enjoy when they become available.


Seriously though, how can CR expect people to keep paying for a service that in no way delivers what they pay for, when other, much more attractive, and free, alternatives are out there?

If they want us to pay for this service, I say they up the price a few dollars, and invest in some proper servers spread out over the continents with the most traffic. This would give the users an awesome, and hazzlefree, service that actually worked.. A slightly higher price with streaming that works, vs. a "low" price with streaming that sucks.. I sure as hell know which one I'd go for.


Matingsgux over and out!
7706 cr points
Send Message: Send PM GB Post
19 / M / in the middle of...
Offline
Posted 7/29/14
Was watching a marathon of one piece, and had no problems up until the beginning of the water 7 arc (link to video in spoiler tab) It has been freezing a ridiculous amount, forcing me to refresh the page consistently. just bringing it to the mods attention.
29023 cr points
Send Message: Send PM GB Post
46 / M / Southern California
Offline
Posted 7/30/14
I'm not in the same boat as Matingsgux and I don't share her views on doing something illegal because we, as humans, break the law anyway, but I have been having some streaming issues of late. Most recently, trying to watch Momo Kyun Sword has been painful. I have an Apple TV 3rd Gen, and it streams perfectly over my 30Mb/s pipe (10Mb/s upload, btw), but some episodes lately have had issues. MKS will stop and jump forward after a few seconds. There is no apparent reason that I can see, since I get good ping times (15-30ms) and SpeedTest.net numbers are consistent.

Now, I do know that sometimes it's difficult to stream an episode immediately after it's been added, but this is not the case all the time. Sometimes, if I put off watching it for a day, it will be fine. I've tried episode 4 of MKS for two days now, and no change.

Maybe if you let us know what's going on or ask some of us to help you determine the cause, people might not get so upset? -TC
41006 cr points
Send Message: Send PM GB Post
31
Offline
Posted 7/31/14
I have the stuttering too but I have a vpn account with private internet access and when I use it there's no lag or stuttering. I'm with comcast so I have a feeling they're playing games like the thing with netflix. On my phone with t-mobile there is no stuttering either(not using vpn on phone).
13010 cr points
Send Message: Send PM GB Post
Offline
Posted 8/17/14 , edited 8/17/14
I THINK I have found a solution. I went to go watch an anime on Netflix and they asked me to update (Silverlight) So I did and then I went back to CrunchyRoll and turned "Autoplay" off and so far has been working for me without stutter, freezing, lag etc. for 3 episodes now. Goodluck everyone, hopefully this solved the problem but, if not. I'm sorry. Seems to be working for me though. If the problem persists, I'll look more into it.

P.S. Let me know if it helped.
16294 cr points
Send Message: Send PM GB Post
22 / M / United States
Offline
Posted 26 days ago
Yeah, so I can't seem to watch a video in 1080p, 720p, or even 480p for more than 3 minutes until I experience some level of stuttering or freezing. It was working rather well for me about a week ago. Not sure what the sudden problem is this time around. I'm able to watch 4k videos on YouTube without a hitch so there's really no excuse here. At least they are better than Anime Network for me though. In most cases I can only get about 4 seconds of video before it starts buffering again.
54571 cr points
Send Message: Send PM GB Post
26 / M / United Kingdom
Offline
Posted 24 days ago
There is something wrong with this site and its videos streams, watching crunchyrolls shows through things like chromecast, android app and console apps I never recieve this problem its only ever when I watch through the video player on the main site itself.
The Wise Wizard
76415 cr points
Send Message: Send PM GB Post
54 / M / U.S.A.
Offline
Posted 24 days ago

Dragolax wrote:

There is something wrong with this site and its videos streams, watching crunchyrolls shows through things like chromecast, android app and console apps I never recieve this problem its only ever when I watch through the video player on the main site itself.

The Flash streams used by the web player and the streams used by devices use two entirely separate content delivery networks, which is why people can sometimes have an issue with one but not the other.

4049 cr points
Send Message: Send PM GB Post
Offline
Posted 24 days ago , edited 24 days ago
Came here to pipe up about these issues - I'm a prime member and I was hoping to see if there was some development.

Personally I suspect shoddy service from my ISP to be the culprit, and I wonder if anyone else has similar suspicions or has been able to verify particular ISPs not playing ball.

My ISP is TWC, and there have been problems with my modem/router as well in the recent past, so I'm not sure its not related, but the internet seems to work fine for just e.g. browsing.

Basically these issue started about a couple months ago, if I can't resolve them I'm just going to cancel this subscription/remove my internet speeds. For a while I was able to watch 1080p streams with no issue before that, probably for 2-3 months.

I blame some dickhead in a boardroom somewhere (and yes I personally wish them bad luck, that all their children die young, and they generally just go to hell). Cheers for solutions/information.
First  Prev  12  13  14  15  16  17  18  19  20  21  22  23  24  25  26  27  28  Next  Last
You must be logged in to post.