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Post Reply Lag, Freezing, Stuttering Etc..
13174 cr points
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20 / M
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Posted 2/17/15
Just took me an hour to watch Majon Bone because of the skipping and then freezing
4013 cr points
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Posted 2/18/15 , edited 2/18/15
Aye, been having such issues for the entire time i run crunchroll, sometimes it works other times it just stutter's or freezes often it'll freeze then autoplay the next video with no way to cancel it so you then have to backup the page, makes no sense my pc is a developer grade machine capable of running visulation software, programming tools and gaming(simultaneously, I can have 3dsmax, photoshop, Visual studio, unity and a unity game scene along with multiple browsers with many tabs and have no issues, I have 24GB DDR3, core i7 etc, I have an 80+mb connection, I can stream from other sites fine) (including funimation, sure it has a few issues but there all about when you 1st load the page sometimes it doesnt start the steeam, so you have a refresh over and over until the stream starts but once you do it carries on working) crunchroll seriously needs better servers, and offer up a better connection, alas even with just a single page open and nothing running does nothing for crunchroll, the connection is fine but the bandwidth you provide with your servers up can be inconsistant, all these issues tend to be entirely down to your servers being overloaded and failing to provide enough bandwidth to keep up with the video.

Furthemore I struggle to understand the justification of any DRM systems that interfere with buffering on a site like this, you have to be logged in to watch a premium video (and connected via an ip registered in the applicable country) that should be sufficient DRM on its own, how any other form of DRM can help beyond that is unknown, as long as its only possible to get a steam when logged in to a specific account and ip loc that's practically the only protection any videos use, if you use anything additional get rid of it theres no justification for anything beyond restricting access to logged in people in the right area's ip, that is DRM in and of itself, anything else you use clearly isnt working.

All forms of applicable DRM still require a cost/benefit analysis on their use, which should be carried out regularly, if there's no benefit and a significant cost, there is no justification for its continued use, it doesnt benefit the publishers or yourselves.
20785 cr points
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18 / M / California
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Posted 2/18/15
Getting an Error 520 Ray ID: 1bae2e59cf390d91 page. "There is an unknown connection issue between CloudFlare and the origin web server. As a result, the web page can not be displayed." CR was working just fine like an hour ago.
13009 cr points
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Posted 2/18/15
Trying to watch parasyte. Video will not buffer faster than real time during prime time. More like 1/20th of real time. Yet my connection can stream youtube in 1080p at the same time, and my speedtest results are over 40mb/s DL and 5mbs UL. I pay to watch it when I want, so why am I restricted to the late hours of the night just to watch my show without waiting for buffering? Support never replies to my tickets when I 'report a problem with this video', even though it always says they will respond within 2 business days. Why?
49087 cr points
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29 / M / Dallas, TX
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Posted 2/18/15

Tezuni2013 wrote:

Trying to watch parasyte. Video will not buffer faster than real time during prime time. More like 1/20th of real time. Yet my connection can stream youtube in 1080p at the same time, and my speedtest results are over 40mb/s DL and 5mbs UL. I pay to watch it when I want, so why am I restricted to the late hours of the night just to watch my show without waiting for buffering? Support never replies to my tickets when I 'report a problem with this video', even though it always says they will respond within 2 business days. Why?


Some people have reported improvements using either OpenDNS or Google's Public DNS, instead of their ISP's default DNS servers.
14026 cr points
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36 / M / Santiago, Chile
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Posted 3/29/15
These has become ridiculous I haven't been able to watch crunchyroll for months now... not even on appletv, which used to work fine.
I'm at the point I'll just torrent the content.
6024 cr points
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24 / M / California
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Posted 4/19/15
Crunchy roll needs to fix this problem.
43918 cr points
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F / North America
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Posted 4/20/15
I'm not sure but every season it seems there is a concern with lagging or pause.
I'm sure they working on it. But it is very frustrating. In total I lose a minute or less on every show.
Please fix this problem.
33858 cr points
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30 / M / Lost in this worl...
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Posted 4/25/15
the problems with being able to stream anything smoothly needs to be fixed now. IDK maye they just don't care since its not affecting everyone or what. But for thoes it does effect, its royally annoying. for over 2 months this has been going on for me and nothing fixes the issues.
Kamil9 
8462 cr points
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M
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Posted 4/26/15
I gotta admit this affects me too and it is at peak hours even tho I have the exact same ping. This is a problem caused by the fact that we cannot really buffer our videos in Crunchyroll and it is a problem further aggraviated by the fact that there are illegal sites streaming in HD that allow buffering.
Kamil9 
8462 cr points
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M
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Posted 4/26/15
6078 cr points
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Posted 5/2/15
Always try the most basic one. Remove cache and cookies from your browser. It helps most of the time.
34804 cr points
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52 / M / East Coast
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Posted 5/4/15
I cant even watch in SD ! It's been going on for quite a while I pay for the sub just watch elsewhere! Funi works just fine and I remember all the problems they had but fixed them!
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