Post Reply No videos working.
18304 cr points
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23 / M / Parish, NY
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Posted 10/20/13 , edited 10/21/13
I'm having a HUGE issue. I've been working for a while and haven't had time to be on so I was a little inactive. I'm trying to play catch-up with my shows and, VERY surprisingly might I add, NONE OF THEM ARE PLAYING. Not one of the new shows are playing. Beyond The Boundary, Strike The Blood, Log Horizon, Outbreak Company, etc.

Not a single one is working. I've tried restarting the app; that didn't work. I tried resetting my PS3; that didn't work. I tried a hard reset (unplugging it for X amount of time); that didn't work either. What is going on? I've never, EVER had this problem before, nor have I heard of it from looking at the posts.

Please help!!!

Update: Please keep this open but they did start working again just now. I don't know for how long but I know at least Beyond The Boundary is working right now. I'll test the others and get back to you all.

Update 2: They are all working. I went through them all and they are working fine. Must have been something with my connection or something.
6005 cr points
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Posted 10/20/13
i've been having the same issue's as you have been having, i cant get any videos to work at all on the ps3 app yet they play just fine on my laptop. i got the update for the ps3 and it did nothing as far as i can tell i hope that it is fixed soon as i really enjoy this website and what it has to offer.
Bjaker 
52773 cr points
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36 / M / San Francisco
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Posted 10/21/13


If the issues persist, please email us for assistance!

Best,
-Baker
25147 cr points
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25 / F / Washington State
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Posted 10/25/13
Why are more people having problems with the PS3? It can't be a coincidence.
I'm already getting help by email, but I really want to know if you guys have any news about if this is a problem might be on your end? Or maybe one of the PS3 updates is conflicting with the app? I would really like to know if you guys have ideas on what might be wrong.
Bjaker 
52773 cr points
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36 / M / San Francisco
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Posted 10/29/13 , edited 10/29/13


There are several known issues with the PS3 app that we are working to address in an upcoming patch.
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