Post Reply Cancel / Switch Trial?
13026 cr points
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45 / M / Los Angeles, CA
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Posted 10/20/13
I used to be an all-access member. Recently I moved and I no longer have cable, so I was considering re-subscribing. When I signed in, in my Inbox I had an e-mail with a 30 day trial. I signed up for it, however it's for Anime only. I wanted to go back to all-access, and I can't seem to figure out a way to switch. When I go to upgrade it gives me an error saying there is no eligible upgrade path, and if I try and cancel my trial it gives me an error as well. Had I known this 30 day trial was for anime only (I've triple checked, it said nothing about it being anime only), I would have just signed up normally.

Anyway, anyone know how I can get around these errors?

Thanks in advance..
15012 cr points
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30 / M / California
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Posted 10/27/13
Im having a similar problem. trying to upgrade from anime (non-trial) and get the same error message.
79737 cr points
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49 / M / KC
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Posted 10/27/13
I'd like to upgrade from anime to all-access as well. I can't seem to find a way to do that.
Bjaker 
51785 cr points
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36 / M / San Francisco
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Posted 10/29/13


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