Post Reply Can't watch certain episodes and animes on Android.
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Posted 10/27/13 , edited 10/27/13
I can't watch Hunter x Hunter's first 25 episodes on my Android Phone and i can't even watch a single episode of Eyeshield 21. I didn't try for other animes but i'm pretty sure i would have problems with them too. I'm living in Turkey and my dns settings are set to Google Dns, i'm connecting with wi-fi.
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Posted 10/27/13 , edited 10/27/13

Yengas wrote:

I can't watch Hunter x Hunter's first 25 episodes on my Android Phone and i can't even watch a single episode of Eyeshield 21. I didn't try for other animes but i'm pretty sure i would have problems with them too. I'm living in Turkey and my dns settings are set to Google Dns, i'm connecting with wi-fi.


Hey there!
Can you try going into your account settings and making sure your "Mature" content filter is set to show mature content?
https://www.crunchyroll.com/acct/?action=video
Could be the problem. Try that and see if it works.

Also check to see if they're listed on here for you :
http://www.crunchyroll.com/videos/anime/alpha?group=all
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Posted 10/27/13 , edited 10/27/13

MikiSayaka wrote:


Yengas wrote:

I can't watch Hunter x Hunter's first 25 episodes on my Android Phone and i can't even watch a single episode of Eyeshield 21. I didn't try for other animes but i'm pretty sure i would have problems with them too. I'm living in Turkey and my dns settings are set to Google Dns, i'm connecting with wi-fi.


Hey there!
Can you try going into your account settings and making sure your "Mature" content filter is set to show mature content?
https://www.crunchyroll.com/acct/?action=video
Could be the problem. Try that and see if it works.

Also check to see if they're listed on here for you :
http://www.crunchyroll.com/videos/anime/alpha?group=all


Thanks for your reply. I just did what you said and logged out/in to my account but nothing changed. I get a black screen and a notification saying that "There was a problem playing the video,Please try again, or contact to support if the problem persists. ".

Edit: I got the Hunter x Hunter on the list you gave me.
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Posted 10/27/13


Ah okay! In that case, let's go ahead and contact support, they'll troubleshoot over a lot more fixes with you to figure out the problem.
You can contact them here :
http://www.crunchyroll.com/help?topic=contact
^_^
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Posted 10/27/13 , edited 10/27/13

MikiSayaka wrote:



Ah okay! In that case, let's go ahead and contact support, they'll troubleshoot over a lot more fixes with you to figure out the problem.
You can contact them here :
http://www.crunchyroll.com/help?topic=contact
^_^


Thanks. I will post the reply of the support here incase someone googles for it. Thought it was a known issue by the community.
Bjaker 
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Posted 10/29/13


They working now?
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Posted 10/29/13

Bjaker wrote:



They working now? :)


Nope. I re-logged and re-installed again after seeing your post but nothing changed. I still have the problem.
Bjaker 
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Posted 10/29/13


Okay! The engineers do have a ticket open to fix this so it should be resolved soon.
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Posted 10/29/13

Bjaker wrote:



Okay! The engineers do have a ticket open to fix this so it should be resolved soon.


Thanks.
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Posted 4/12/15
I can't watch episode 16 of Fairy Tale season 2. It says "VIDEO PLAYER ERROR this operation could not be completed.
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Posted 4/14/15
I'm havin same trouble with shippuden 376, its bee 4 days and CR support havent email back, im cancelling my membership!
Der Zoodirektor
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Posted 4/14/15

RatedR19 wrote:

I'm havin same trouble with shippuden 376, its bee 4 days and CR support havent email back, im cancelling my membership!


What error exactly are you getting?
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Posted 4/14/15 , edited 4/14/15
All other episodes load fine, but when i try to load 367, its just with the circle loading screen. I've tried all week to get it to work but no dice, I've tried deleting data but still. I have no idea why that one episode doesn't load, I've removed CR and reinstalled on wii u but I guess the error is linked to my account, it play on my laptop fine but not wii u. But has anyone experienced this and what else can I do to fix it? And Shippuden was just getting epic, damn it! The time display on top right corner doesn't even load for it, i think its failing to connect to the video.
Thank you.
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