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Post Reply Can't upgrade membership
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M / 七十七 / ミシガン
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Posted 10/30/13 , edited 10/30/13

M1keymike1 wrote: I have a question (and it is probably a stupid one).

Do I need to upgrade my account from limited-subscription to full-access in order to read the manga now that it is released? I would really like to read it, but I am not sure paying for it plus my regular fee plus the fee for dramas I don't watch will be worth it.

For the latest chapter of a series, no, u won't have to upgrade (but you'll have advertisements).

Here's the full article on this (u may want to give it a good read, and don't worry, it's not that long! : http://www.crunchyroll.com/anime-news/2013/10/30/its-here-crunchyroll-manga-is-now-open
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17 / M / The Sarlacc Pit
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Posted 10/30/13

suikojay wrote:


M1keymike1 wrote: I have a question (and it is probably a stupid one).

Do I need to upgrade my account from limited-subscription to full-access in order to read the manga now that it is released? I would really like to read it, but I am not sure paying for it plus my regular fee plus the fee for dramas I don't watch will be worth it.

For the latest chapters, no, u won't have to upgrade (but you'll have advertisements).

Here's the full article on this (u may want to give it a good read, and don't worry, it's not that long! : http://www.crunchyroll.com/anime-news/2013/10/30/its-here-crunchyroll-manga-is-now-open


So I will need to upgrade my account in order to read the current log of manga, sans the newest chapter?

P.S. Thanks for the speedy reply!
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M / 七十七 / ミシガン
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Posted 10/30/13 , edited 10/30/13

M1keymike1 wrote: So I will need to upgrade my account in order to read the current log of manga, sans the newest chapter?
Yes, but u will also get the latest chapter as well (and without the ads). =)

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17 / M / The Sarlacc Pit
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Posted 10/30/13

suikojay wrote:

Yes, but u will also get the latest chapter as well (and without any ads). =)



Alright, sounds like I may be upgrading in the near future.

Also, you guys at CR are pretty rad. I have never had many troubles with CR, but it is nice to know that if something goes pear-shaped I have actual people that I can get help from.

Keep up the good fight, and thanks for the assistance!
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29 / M / Lethbridge, Alber...
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Posted 10/30/13
gifting premium, and upgradeing mine are still not functional.
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39 / M / Los Angeles
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Posted 10/30/13 , edited 10/30/13
OK, I was just able to upgrade to All-Access (got the receipt via email and the Compare Plans page at http://www.crunchyroll.com/premium_comparison?src=bottombar shows I'm now All-Access), so it looks like this just got fixed between now and when LeonitusMagnum posted. Thanks!
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29 / M / Lethbridge, Alber...
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Posted 11/6/13
Still unable to Gift Memberships.
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22 / M / Germany
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Posted 11/8/13
Hope this gets fixed soon, I would like to pay monthly for the membership but sadly paypal doesn't allow this in my land so I have to Gift myself a membership everytime, now my membership expired and I have no way of renewing it
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45 / M
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Posted 11/12/13 , edited 11/12/13
How hard is it to fix this? Seriously, do you not want our money?!!?!?
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Posted 11/13/13
Haveing exact the same problem *sigh* Gift Membership is not aviable....
Posted 11/14/13 , edited 11/14/13

fredpfunk wrote:

How hard is it to fix this? Seriously, do you not want our money?!!?!?


Customer service representatives are the only individuals who know the current status of the membership system. the Contact us link that Ezgi has posted is the most direct way. I'll give visibility to Baker, and see what can be done.
CR Community Manager
Bjaker 
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34 / M / San Francisco
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Posted 11/14/13


Howdy!

How hard? Hard enough that it's still down...

We're hoping to have this back up by Monday the 18th. If it is still unavailable then, it should be back up by Friday the 29th.

Best,
-Baker
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22 / M
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Posted 11/14/13 , edited 11/14/13
My premium status ends today, Monday the 18th or 29th ? so long without crunchyroll.

Is there no alternative possibility ?
CR Community Manager
Bjaker 
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Posted 11/14/13


I apologize, you'll have to wait until it is fixed.
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M / 七十七 / ミシガン
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Posted 11/14/13 , edited 11/14/13

Bjaker wrote: If it is still unavailable then, it should be back up by Friday the 29th.

Unless it's just a coincidence that it should be back up by Friday the 29th (considering what day that is), you've made me a lot more hopeful by cleverly mentioning that very specific day!


Neogrey wrote:

My premium status ends today, Monday the 18th or 29th ? so long without crunchyroll.

Is there no alternative possibility ?

In the meantime, u can perhaps ask for 48-hour All-Access guest passes in the Official Guest Pass sticky thread located in the anime sub-forum; it's actually what I'm doing till (hopefully) the just now hinted at deal by Bjaker appears on or around the 29th of this month.
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