Post Reply PC All-access membership issue
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Posted 10/31/13 , edited 10/31/13
Hi guys,

I actually already contacted support, but wanted to ask if you guys would know anything.

Basically I just upgraded to the all-access membership yay! but it's not working on PC ( i say this cause I can read mangas on the iOS app etc).

It's odd, I still get ads when trying to read mangas, and I'm unable to read them (blank interface).

It's like I'm still on the normal anime-premium membership. I tried using different browsers, clearing chaches etc with no luck.

If anyone here has suggestion it would be great! I really wanna read some mangas on my computer instead of the small iPod display haha. Thanks!
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Posted 10/31/13

ivitaminb wrote: Basically I just upgraded to the all-access membership yay! but it's not working on PC
In one of the Manga Service Announcements: http://www.crunchyroll.com/forumtopic-826039/crunchyroll-begins-manga-service, it states "- UK viewers: manga might not show up if you are coming from crunchyroll.co.uk (or other crunchyroll tlds such as crunchyroll.ca, etc). Please try login in from crunchyroll.com, this should work while we fix this issue!" ~ so if u are from the UK, I guess u can try what they suggest here.


ivitaminb wrote: I still see ads on the homepage etc.
For the banner ads on the homepage, that's normal. Everyone has that. I think I remember someone mentioning before that when u sign up for a premium account, the ads, or rather commercials within the videos, are what get removed, not the banner ad on the homepage. If someone has further info on this, please do correct me!
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Posted 10/31/13

suikojay wrote:


ivitaminb wrote: Basically I just upgraded to the all-access membership yay! but it's not working on PC
In one of the Manga Service Announcements: http://www.crunchyroll.com/forumtopic-826039/crunchyroll-begins-manga-service, it states "- UK viewers: manga might not show up if you are coming from crunchyroll.co.uk (or other crunchyroll tlds such as crunchyroll.ca, etc). Please try login in from crunchyroll.com, this should work while we fix this issue!" ~ so if u are from the UK, I guess u can try what they suggest here.


ivitaminb wrote: I still see ads on the homepage etc.
For the banner ads on the homepage, that's normal. Everyone has that. I think I remember someone mentioning before that when u sign up for a premium account, the ads, or rather commercials within the videos, are what get removed, not the banner ad on the homepage. If someone has further info on this, please do correct me!


Thank you so much suikojay!!! the .com solved it. didn't know about this issue. Thanks for the reply can enjoy some manga now
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Posted 10/31/13


Regarding ads :
"You will not see any display ads except for direct sponsorships, which may include integrated or special promotions. Premium Members will never see video advertisements for the videos in their section."
You shouldn't see any advertisements in your videos however the ones on the log in screen/home page are there as promotional ads ^_^
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