Remove this ad
Post Reply Unsure of pre-order
1110 cr points
Send Message: Send PM GB Post
F / CA
Offline
Posted 11/6/13
I was taking a look at the Crunchyroll store today and I noticed that it looks completely different from how I remembered before. I also noticed that there are fewer items listed in the store as I searched by series. I tried looking up one of the items I had pre-ordered before the store change, but it is not listed there anymore! Does anyone know if the item will still be fulfilled or not?
NERV Moderator
Csgod0 
55001 cr points
Send Message: Send PM GB Post
Offline
Posted 11/6/13 , edited 11/6/13

chibitsukasa wrote:

I was taking a look at the Crunchyroll store today and I noticed that it looks completely different from how I remembered before. I also noticed that there are fewer items listed in the store as I searched by series. I tried looking up one of the items I had pre-ordered before the store change, but it is not listed there anymore! Does anyone know if the item will still be fulfilled or not?


use this ---> http://www.crunchyroll.com/help?topic=contact


and they will verify your order.
1110 cr points
Send Message: Send PM GB Post
F / CA
Offline
Posted 11/13/13

Csgod0 wrote:


chibitsukasa wrote:

I was taking a look at the Crunchyroll store today and I noticed that it looks completely different from how I remembered before. I also noticed that there are fewer items listed in the store as I searched by series. I tried looking up one of the items I had pre-ordered before the store change, but it is not listed there anymore! Does anyone know if the item will still be fulfilled or not?


use this ---> http://www.crunchyroll.com/help?topic=contact


and they will verify your order.


Hello. I used the contact form as mentioned, but I haven't received a response yet. It has been a week since I last sent the message. I also checked the spam folder in case, but nothing was there. Is the customer support preoccupied with a lot of e-mails?
NERV Moderator
Csgod0 
55001 cr points
Send Message: Send PM GB Post
Offline
Posted 11/13/13
Veterans day was monday. They got buried over the weekend. I'll see.
Vegetable Support Manager
Bjaker 
33247 cr points
Send Message: Send PM GB Post
33 / M / San Francisco
Online
Posted 11/14/13


Just emailed you about this!

Best,
-Baker
You must be logged in to post.