Post Reply Order tracking
11005 cr points
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Posted 11/7/13
I ordered the anime mystery box and i'm wondering if there's any way to track it or even to know if it has shipped yet. I can't find anything on the site that even shows I ordered it (I do have an email for it though). Is there a order tracker or anything on here? How do I know when it has shipped?
kastzy 
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Posted 11/7/13

Atrus20 wrote:

I ordered the anime mystery box and i'm wondering if there's any way to track it or even to know if it has shipped yet. I can't find anything on the site that even shows I ordered it (I do have an email for it though). Is there a order tracker or anything on here? How do I know when it has shipped?


This is the direct link to your order history.

To find your orders you've placed in the CR Store go to Settings, then near the bottom of the left navigation menu will be Order History.

They said at least 1-3 weeks, so I wouldn't get concerned until after Thanksgiving. During the last two mystery box runs, it took RightStuf a bit to get everything out the door.

You should get a shipping email when its marked as shipped. Its usually shipped USPS Media Mail. Last time it didn't have tracking.
11005 cr points
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Posted 11/7/13
Okay, thanks for the help
Posted 11/8/13

Atrus20 wrote:

Okay, thanks for the help


In the future, if you still can't find the answer to your purchase question, you can always click the "contact us" link at the bottom and check with Customer Service directly. --------V

http://www.crunchyroll.com/help?topic=contact
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Bjaker 
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Posted 11/8/13
With over 5000 Mystery Boxes purchased this time around that was a lot of doublechecking, triplechecking and just making sure addresses were right.

These should begin shipping in very short order.
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