Post Reply Hold Membership Option Not Present
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Posted 11/13/13 , edited 11/13/13
As the title states, I have no ability to put my premium membership on hold. I have been using crunchyroll on a monthly basis for the past 5 months but have to cut down on monthly expenses for a while. I would like to put my account on hold (as I read on the CR FAQs that it is convenient). Here's an image of what it looks like when I view my membership status page:



There is no button for hold (which I would assume there would be). How do I put my account on hold? My auto renewel will occur on the 15th so I would like to have this issue resolved ASAP...
One Punch Mod
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Posted 11/13/13

Prometheum wrote:

As the title states, I have no ability to put my premium membership on hold. I have been using crunchyroll on a monthly basis for the past 5 months but have to cut down on monthly expenses for a while. I would like to put my account on hold (as I read on the CR FAQs that it is convenient). Here's an image of what it looks like when I view my membership status page:

There is no button for hold (which I would assume there would be). How do I put my account on hold? My auto renewel will occur on the 15th so I would like to have this issue resolved ASAP...


You probably need to contact customer support directly. You can do that using the Contact Us link.
Queen of Support
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Posted 11/13/13


We have removed the feature.

If you would like to cancel auto renewal for your membership, please let me know!
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Posted 11/13/13
That's a bummer, I thought that feature was pretty cool and I planned to make use of it whenever I got around to springing for the full year membership. Oh well :\
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