Post Reply PlayStation 3 Crunchyroll App needs to be updated!
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Posted 12/3/13 , edited 12/3/13
First and foremost, the PlayStation 3 Crunchyroll App buffers way too much while watching videos. This should not be happening at all because my internet speed is over 45 MB/ps



I even have my PlayStation 3 connected to the internet with an Ethernet cable; therefore, the Crunchyroll app on my PlayStation 3 should not continuously buffer and pause.

Here's another major problem that I'm having: Most of the time when I'm quickly browsing through episodes of an Anime series, it freezes my entire PlayStation 3.

A feature that should be added to the PlayStation 3 Crunchyroll app, replaying episodes from where you left off, like it does when you watch Crunchyroll videos online using a computer.

Thank you so much for your time and I hope you make an update to your PlayStation 3 Crunchroll app ASAP.
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26 / M / Mission Ctrl
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Posted 12/3/13 , edited 12/3/13
I find that using wireless yields better speeds (depending on the router of course) than wired connections (weird right?). You will lose speed for every foot of cable in use. The ps3 itself is also limited to how fast it can down/stream data. I can almost guarantee that it is nowhere near 45Mb/s. You also have to account for any other devices on your network (laptops, phones, etc), and how much bandwidth that are siphoning.

I have a 15Mb connection, with 3 pcs, a ps3, and 2 laptops (all online, ~80% of the time), and haven't had any issues with the CR app. Skipping through video or otherwise. I actually have more trouble with my pc (she's old as dirt) streaming from the site. That said;

Best I can tell you is to check all your connections/wires/modem. A kinked cord can actually malfunction, and using an excess length of cable will ultimately bottle-neck your speed. Same goes for cable connections, splitters, etc.

Source; experience
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Posted 12/3/13 , edited 12/3/13
Thanks for the quick reply. I tried the PlayStation 3 Crunchyroll app while connected to WiFi and it was way slower than it is now, now that is's wired. My Ethernet cable is only about three feet long and has no kinks.

The major problem that I'm having is my entire PlayStation 3 freezes from the Crunchyroll app when I quickly browse through the episodes of an anime.

Either way, the PlayStation 3 Crunchyroll App is long overdue for an update.
Posted 12/3/13

Aoimoku_Jutsu wrote:

Thanks for the quick reply. I tried the PlayStation 3 Crunchyroll app while connected to WiFi and it was way slower than it is now, now that is's wired. My Ethernet cable is only about three feet long and has no kinks.

The major problem that I'm having is my entire PlayStation 3 freezes from the Crunchyroll app when I quickly browse through the episodes of an anime.

Either way, the PlayStation 3 Crunchyroll App is long overdue for an update.


My PS3 took the last update that came out a few months ago. They're currently working on misc. fixes in general, along with supporting the other sony platforms.


Do me a favor, and provide me what PS3 firmware version you have, and the app version.

This should be available by selecting the app > pressing triangle>> and selecting details.
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Posted 12/4/13
PlayStation 3 System Software Version 4.50

Crunchyroll Version 1.01
The Wise Wizard
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Posted 12/4/13

Skreig wrote:

I find that using wireless yields better speeds (depending on the router of course) than wired connections (weird right?). You will lose speed for every foot of cable in use.

If your speeds over Ethernet are decreasing with distance (anything less than 100 meters), there is something wrong with your equipment.

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Posted 12/6/13
I get the same issues. Is there any work being done on this from the crunchyroll folks? My setup is a short ethernet going to a gigabit router on a 50mbit+ cable internet connection. I don't get the buffering issue very much, but it does crash if I scroll over too quickly.
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Posted 12/6/13 , edited 12/6/13
As far as the speed of the PS3 network goes, consider testing it with the built in browser.

1. Start the "Internet Browser" under Network
2. When the homepage loads, press the [Start] button on the control pad.
3. Enter http://testmy.net then press start again to visit the site
4. Use the left stick to select smart download test
5. See you results to see if you are going anywhere near as fast as you think you are?

(Please note speed of test result could also vary by time depending on how many others are using it)

Just giving an example, I have a 15M Down/7M up connection with 2 other people streaming. I did the test at Midnight on GMT-5.
MIn was 3.7Mbps, MIddle/Avg was 7.49Mbps, Max was 10.3Mbps.
This was of course, performed on the PS3 connected over 2.4GHz Wifi.
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25 / M / Massachusetts
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Posted 12/8/13
I too would love to see an update to fix all these lag and buffering issues that the PS3 app suffers from. I love Crunchyroll and the service it provides, but it is getting more and more aggravating that these issues still persist after the app has been out for a year. I'm not canceling my sub by any means and plan to subscribe for some time to come, but I feel that it is time these issues get addressed. Hope to hear some news in the future about an update for the app.
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31 / F / Canada
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Posted 1/21/14
I have the exact same problem, tried everything. Contacted crunchyroll plenty of times havent gotten one response. Their app sucks.
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Posted 1/21/14 , edited 1/21/14
PS3 System Software version: 4.53

Crunchyroll App version: 1.01

The problems with the Crunchyroll App is effecting everyone and they seriously need to focus on fixing X360 & PS3 CR Apps before they should have ever released them for XB1 & PS4 that is pretty damn stupid you don't release an already broken app on a new console and expect it to work that is called poor management.

Not going to waste my time contacting support since that would get me no where.
The Wise Wizard
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Posted 1/21/14

MegaManZXAdvent wrote:

The problems with the Crunchyroll App is effecting everyone and they seriously need to focus on fixing X360 & PS3 CR Apps before they should have ever released them for XB1 & PS4 that is pretty damn stupid you don't release an already broken app on a new console and expect it to work that is called poor management.

CR has not released an app for the XBOX One.

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Posted 1/21/14
The app for both of the consoles needs to fixed. I don't use the Playstation app anymore because it crashes all the time and the Xbox app skips during the videos. Crunchyroll on the Xbox also has problems with the videos stopping to buffer a lot. I know its not my internet because I have no problems watching something on Netflix and Hulu.
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Posted 1/28/14
Just started having the buffering issue about 2 weeks ago, and nothing seems to help. Even uninstalled/reinstalled the app, same thing. I'm on a 15Mb connection, so shouldn't be having buffering issues. Its becoming extremely annoying, to the point I'm considering cancelling my Premium membership. Why am I paying for constant stalls when I could get them for free?
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Posted 5/19/14
experiencing buffering issues with the ps3 app when watching SD shows. is there a workaround? or buffer setting etc. netflix works fine but doesnt always stream HD
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