Post Reply Some PS4 Issues
Unaru 
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23 / M / United States/Avalon
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Posted 12/6/13

Since there doesn't seem to appear to be a PS4 sub forum, I'll post here.

I've noticed some interesting, rather annoying bugs with the PS4 application.

First among them, it seems to have memory leak issues even more grave than the PS3 application. When flipping through My Queue, it tends to get very sluggish and laggy after maybe one or two episodes watched. At times it'll even skip through entire selections in one's queue.

Second, for some unknown reason, about 80-90% of the time the PS4 application abruptly ends an episode and returns to the queue nearing the end of an episode (about the last 30-40 seconds when previews start). This is kind of a big deal and it isn't. I like watching the previews for the upcoming episode and it can be annoying to reload the episode and seek through to see them. :(

Third, in conjunction with abruptly ending the episode, it'll return to the queue with an error message the likes of "Network connection unavailable" when it clearly is available.

I'd like to note that I watch simulcast anime only, at the moment. Perhaps catalog items aren't affected but I haven't checked for that as of yet.

That's all I've noticed so far. Will update if I notice something else. Hopefully CR will be able to remedy some of these bugs in a timely fashion.

Thanks!
Iavi 
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Posted 1/23/14
Oddly enough, I'm having the exact same issues with my PS4 with the added issue that simulcast video's will randomly be choppy and stutter in the video play, while cataloged items aren't. It's really weird. I tested it on a bunch of simulcast & cataloged items and discerned that to be the case. Hope there will be news & a fix soon!
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36 / M
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Posted 1/24/14
While I don't actually know this one way or the other. I would not be surprised if the ps4 app is just the same ps3 app. I just spent a moment and looked at it briefly in a youtube video. It looks exactly like the ps3 app. I really really doubt they went and made a whole new app just for the ps4. If anything it probably just had some minor changes to make it work with sony's delivery service.

In a word. Don't expect anything to get fixed.
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33 / M / Riverside, CA
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Posted 1/26/14
Yeah they didn't release a new app for PS4 they just used the PS3 one which is lazy and ridiculous.
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28 / M
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Posted 1/29/14
Agreed. The PS4 version seems like a bad port job from PS3(which has its own share of problems).

After watching a few shows, the PS4 version gets really choppy and slow. Seems like a bad memory leak.

Another issue that comes up is a text that pops up in the center of the screen on the main screen which states that the connection has been lost. You can still navigate the menu and access your shows but that text is pretty annoying.

Due to the infrequency of updates it almost seems like these apps are just released and shelved immediately to move onto something else.
I still love this service but please spend some time to do some proper debugging/profiling on your apps.
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31 / M
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Posted 2/6/14 , edited 2/6/14
Samsies as the OP. Also the "connection lost" text as well. It would be nice if we had some support on these apps especially given the fact that we're paying for the subscription.

Don't get me wrong, I love having the app and helping bring more anime/love stateside and being able to watch ad-free in mostly HD. Keep it up!
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Posted 2/6/14
I have also noticed several issues. Here they are: network error issue when my network is fine, memory leak, laggy streaming, simucasts not updating after latest episode is watched, random queue switching. But most of all, CR needs to clean up their streaming. That is what I suspect is causing a lot of issues.
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26 / M / United States
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Posted 2/9/14
This is sad! They can't bother to fix the ps3 app before supporting the ps4. I'm starting to lose faith in Crunchyroll because they don't seem to know how to manage their resources. They take on too many projects at once.
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24 / M / Australia
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Posted 2/16/14
The app on my PS4 doesn't play at all. It stays at

--:--/00:00

If I fast forward it goes to

XX:XX/24:00

(X representing a random number)

But doesn't actually play.

Works well on my PS3, absolutely zero customisability which isn't ideal but eh.

I also just found out the application has been discontinued on Boxee (it wasn't working on PS4 so I tried Boxee which I haven't used in ages). But that's more Boxee's fault for their godawful piece of shit hardware they sold at a premium.
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23 / M
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Posted 3/2/14
My PS4 app seemed fine at first. on the ps4 i no longer have the problem of scrolling through my queue to fast and it freezes up and quits. which is extremely nice since sometimes id have to restart the app and scroll slowly through 20+ shows hoping it doesn't crash.

On the other hand though on my PS4 it almost always randomly pauses the video, its like its buffering the video fast enough or something. I found simply tapping R2/L2 even if its only 1 second then pressing play fixes it for the time being. It still sometimes pauses multiple times later on. But every single time that happens I know anywhere from the last 5secs to last 2mins of the video will be skipped.

I really hope Crunchyroll is listening and decides to work on a fix.

Just don't pull a Funimation and have Apps ($10 apps) that barely function if at all. Ive lost complete faith in Funimation to the point i don't even wanna buy shows from them.
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Posted 7/4/14

Unaru wrote:
Second, for some unknown reason, about 80-90% of the time the PS4 application abruptly ends an episode and returns to the queue nearing the end of an episode (about the last 30-40 seconds when previews start). This is kind of a big deal and it isn't. I like watching the previews for the upcoming episode and it can be annoying to reload the episode and seek through to see them. :(


I bought my PS4 yesterday and installed CR on it.
And funny, I'm having somewhat near, but not same as you.

I'm watching and pops the 'next episode in 5s' screen. IF I quickly press circle, it goes back to 'my queue'. Then I press to start again and it will ask if I want to start from where I left and I could keep watching.

The problem is that this happened 4~5 time through each episode which is a pain.

I don't have that issue on the Vita, but at same time Vita can't return to where I left if I close the app to play something.
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