Post Reply 30 day problem
10005 cr points
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Posted 12/29/13 , edited 12/29/13
Hello!
I recently found out my brother (this account) was into anime, so I decided to get him a crunchy roll anime access pass on a monthly bill, however, I could not select that and it kinda forced me into the 30day all access premium with recurring billing (after the trial).
I cannot seem to cancel the trial nor downgrade from the all access to the anime only pass (which is what he wanted)

Thank you for any help, if at all, you can provide!

edit: also sent a message via "contact us" just in case.
One Punch Mod
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Posted 12/29/13 , edited 12/29/13

MrWellsy wrote:

Hello!
I recently found out my brother (this account) was into anime, so I decided to get him a crunchy roll anime access pass on a monthly bill, however, I could not select that and it kinda forced me into the 30day all access premium with recurring billing (after the trial).
I cannot seem to cancel the trial nor downgrade from the all access to the anime only pass (which is what he wanted)

Thank you for any help, if at all, you can provide!

edit: also sent a message via "contact us" just in case.


"Contact Us" is the best way to go for an issue of this sort. I'm sure they'll sort it out for you.
10005 cr points
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24 / M
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Posted 12/29/13
thank you; Ill my brother know to keep an eye on his email and account in the future! cheers!
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