Post Reply Questions about the store
3050 cr points
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19 / M / Does Hyrule count?
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Posted 12/30/13
So idk whether i should be asking here. But i have a couple of questions. Its mostly about preorders, but i wanted to pre order the Mikasa Nendoroid, and i wanted to know.
1) Can i cancel before the item is shipped? Refunds?
2) Its says estimated date is Feb 28, is that when it'll approx get to me or is that when they'll start being distributed?
3)If its the latter, does that mean i have until the 28 to cancel the order?
I wanted to know because i also wanted to order the kirito nendo, and i wanted to see if i actually liked the kirito one (since i can get that one first) to see if i wanted to keep my order on Mikasa since i don't wanna lose the chance on her either.

Oh and last thing, i also wanted to know if Figma Link was going to be restocked or if i missed it completely. I wanna know before i make any orders so i don't have regrets later.
58686 cr points
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30 / M / Dallas, TX
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Posted 12/30/13

oscarillin wrote:

So idk whether i should be asking here. But i have a couple of questions. Its mostly about preorders, but i wanted to pre order the Mikasa Nendoroid, and i wanted to know.
1) Can i cancel before the item is shipped? Refunds?
2) Its says estimated date is Feb 28, is that when it'll approx get to me or is that when they'll start being distributed?
3)If its the latter, does that mean i have until the 28 to cancel the order?
I wanted to know because i also wanted to order the kirito nendo, and i wanted to see if i actually liked the kirito one (since i can get that one first) to see if i wanted to keep my order on Mikasa since i don't wanna lose the chance on her either.

Oh and last thing, i also wanted to know if Figma Link was going to be restocked or if i missed it completely. I wanna know before i make any orders so i don't have regrets later.


As far as I know, there is no way for you to cancel an order yourself. It may be possible to request a cancellation by contacting customer support, but CR discourages order cancellations, according to the FAQ (this may just apply to the Daily Deals, but I'm unsure since there's no category for general questions about the store).
3050 cr points
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19 / M / Does Hyrule count?
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Posted 12/30/13
Okay if I can find someone to cancel it for me like a mod or admin. Would I get a refund or?
58686 cr points
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30 / M / Dallas, TX
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Posted 12/30/13

oscarillin wrote:

Okay if I can find someone to cancel it for me like a mod or admin. Would I get a refund or?


If approved, I can't imagine why you wouldn't get a refund. It's more likely a customer support representative, and certainly not a moderator, would handle the request.
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