Post Reply PS4 issues
1003 cr points
Send Message: Send PM GB Post
30
Offline
Posted 1/5/14
So I Got the App for the PS4 about 2 weeks ago. So far I have experienced a few issues that make me think that premium just isn't worth it at this time.

My only issue for the area is my ISP is Comcast and they are pure unfiltered awful. I get anywhere from 2-23 Mbps mostly between 2 and 9.

Whatever I am watching freezes, often. I will get to watch about 9 minutes of a show and then it freezes. With attack on Titan this happened repeatedly. When this happens I can still access the quick menu with the Triangle button but I can not exit the show. The home button also performs oddly sometimes quick press works sometimes it doesn't. Long press on home button always works to let me force close the app.

Often the system tries to skip over episodes. It seems to happen sporadically for me. I can still get to the episode by skipping back or forward after selecting an episode to watch. Its annoying because the load times for an episode when using this method can get pretty long.

As a comparison I have a Netflix subscription and these issues have never shown up. I don't expect the universe from you, because as a smaller company you don't have the same resources. But constant freezing and interface bugs bother me. Especially when the application is already such a bare bones affair compared to other offerings out there.
27309 cr points
Send Message: Send PM GB Post
31 / F
Offline
Posted 1/6/14

RandomNeko wrote:
I don't expect the universe from you, because as a smaller company you don't have the same resources. But constant freezing and interface bugs bother me. Especially when the application is already such a bare bones affair compared to other offerings out there.


My understanding is that this is the same app that has been available for the PS3. You may have noticed the number of problems reported for that app. From what I've read here on the forums, it just seems to work better on PS4, but if the remaining problems still bother you, you might want to try to do some things to prevent it. Personally, to prevent issues with the PS3 app, I make sure to limit my button presses by putting the show I want to watch first in my queue, then quit the app after each episode I watch. You might want to quit every now and then to prevent problems like this too...?

Theoretically, they are working on a fix for the app (I assume the same code for PS3 & PS4??), but I do hope it comes soon as it does get quite annoying.
29277 cr points
Send Message: Send PM GB Post
30 / M
Offline
Posted 1/6/14
I've noticed that the video looks a little grayer on PS4 than it does on PS3. Like the gray fade that the app does before it plays an episode never completely clears. I have brightness and color settings configured the same way on both PS3 and PS4.
4088 cr points
Send Message: Send PM GB Post
21 / Ontario Canada
Offline
Posted 6/9/15
Watching crunchyroll on ps3 seems to work perfectly fine, but on the ps4 when I try to watch one piece or something, it seems to skip quite frequently, and it is rather frustrating. As RandomNeko said, netflix works fine but cr seems really skippy. Thats the only problem Ive had though.
24009 cr points
Send Message: Send PM GB Post
29 / M / portsmouth virginia
Offline
Posted 6/13/15
the app has not been working on the ps4 for two days. None of the videos are working its just a black screen. please fix.
You must be logged in to post.