Post Reply NO-RIN has hardcoded French subtitles
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33 / M / Netherlands
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Posted 1/11/14
NO-RIN has launched. It's available in my country. But only with French and German subtitles. Oh well, German will do for me.

However, it looks like the French subtitles are hardcoded in the video. Selecting German gives both German and French subtitles simultaneously, making it all hard to read.

It looks like this:


I hope you can upload a video without hardcoded subtitles because this is quite annoying.
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33 / M / Netherlands
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Posted 1/18/14 , edited 1/18/14
No response. But I watched it again and this time, no more hardcoded French subtitles. Yay!

Looks like the Crunchyroll staff doesn't respond in the forums anymore. They just fix the problems in silence.

Now, there only one small issue left: NO-RIN isn't listed in the "Winter 2014 simulcasts" section on the home page. This may cost the series some potential viewers.
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Posted 1/18/14

koningdavid wrote:

No response. But I watched it again and this time, no more hardcoded French subtitles. Yay!

Looks like the Crunchyroll staff doesn't respond in the forums anymore. They just fix the problems in silence.

Now, there only one small issue left: NO-RIN isn't listed in the "Winter 2014 simulcasts" section on the home page. This may cost the series some potential viewers.


It's Saturday.

The French version of the video was probably just encoded before the subless version of the video was available.

I believe this series is only available to select countries outside of the United States. Since the largest user base of CR is probably Americans, it's better to make a few people search for this than disappoint a large number of paying customers.

In the future, you'll always get a quicker response from customer service by using the /contact form than you will by posting on the forum.
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Posted 1/19/14

eyeofpain wrote:
It's Saturday.

It's been a week since I posted the first message. Oh well, I'll use the contact form next time. Although last time I did that, the customer service wasn't very reponsive either.


I believe this series is only available to select countries outside of the United States. Since the largest user base of CR is probably Americans, it's better to make a few people search for this than disappoint a large number of paying customers.

No one will be disappointed. The simulcast list on the home page only lists the series that are available in your region. If NO-RIN is added to that list, Americans and anyone outside the available regions still won't see it. Crunchyroll's web developers are quite smart.
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Posted 1/19/14

koningdavid wrote:

No one will be disappointed. The simulcast list on the home page only lists the series that are available in your region. If NO-RIN is added to that list, Americans and anyone outside the available regions still won't see it. Crunchyroll's web developers are quite smart.


If the show hasn't been added to the Calendar, maybe that's why it isn't showing up on the homepage either.
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