Post Reply Can't login?
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Posted 1/14/14
So, I loaded crunchroll up on my appletv and watched a sample video. Everything is fine. So I create an account (non-premium) on my computer and try to sign in from my appletv... it keeps taking me to a page where I can sign in using an existing account or try a free trial...

I know my password is correct because if I type it in wrong I get an error...

Does the appletv app require premium account or something?
The Wise Wizard
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Posted 1/14/14

mnewcomb wrote:

Does the appletv app require premium account or something?

Yes. All of the most recent apps require a premium account, although you should be able to view sample episodes without one.

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39 / M
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Posted 1/14/14
Thanks for the reply... I can't even get it to play on my computer, so I'm not subscribing...
The Wise Wizard
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Posted 1/14/14

mnewcomb wrote:

Thanks for the reply... I can't even get it to play on my computer, so I'm not subscribing...

If you'd like, I could send a 48 hour guest pass your way to you can at least try it out on the Apple TV with no strings attached.

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39 / M
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Posted 1/15/14
That would be cool!

Thanks!
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39 / M
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Posted 1/15/14
I activated the guess pass and streaming works on my computer...

That seems to smell like they say things are free, but don't actually stream them unless you have a premium membership or something...
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Posted 1/16/14

mnewcomb wrote:

I activated the guess pass and streaming works on my computer...

That seems to smell like they say things are free, but don't actually stream them unless you have a premium membership or something...


It may seem that way, but it isn't true. There is no limit on how much can be streamed on a free account.

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Posted 1/16/14
I tried to stream a video just before activating the pass... no go, just a black screen.

I activated the pass and it streamed just fine.
The Wise Wizard
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Posted 1/16/14 , edited 1/16/14

mnewcomb wrote:

I activated the guess pass and streaming works on my computer...

That seems to smell like they say things are free, but don't actually stream them unless you have a premium membership or something...

It sounds as if there was a problem with the ad CR was trying to serve up for the free stream.

I don't know if things have changed since I was last a non-subscriber years ago, but CR used to not have much variety in the ads, meaning you would be likely to hit the same ad many times.

Normally you can report problem ads and get the problem resolved, but if you don't see the ad to begin with that would obviously not be possible.

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39 / M
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Posted 1/16/14
I saw the ad, just no video.
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Posted 2/21/14
Your telling me that I can't login on an Apple TV without Premium Membership? I though it would work with a regular account, that's the main reason I singed up to Crunchyroll, so that I could watch anime on my big screen without having to pay anything. I don't want to pay for a Premium Membership, is there any possibility that this will change in the future so that I can sign in with just a regular account?
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Posted 2/21/14

lazyman224 wrote:Your telling me that I can't login on an Apple TV without Premium Membership?
Can you still return it and buy a Roku instead? That will let you watch the same "free with commercials" shows you can see in the website.

The Wise Wizard
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Posted 2/21/14

lazyman224 wrote:

I don't want to pay for a Premium Membership, is there any possibility that this will change in the future so that I can sign in with just a regular account?

I believe that is unlikely to change. The newer apps (beginning with the release of the PS3 app, as I recall) require a premium membership to be access anything beyond sample episodes.

The earlier apps (iOS, Android, Roku) support free viewing with commercials.

The negative on the Roku is that it currently supports only 480p, but that it set to change. CR does have a completed app for it that supports HD, but the first submission was rejected by Roku, and although it hasn't been confirmed, it appears the second submission has also been rejected (as it has been weeks since the submission). Meanwhile, CR's new KDrama app on the Roku (which I expect on the same code) is available and has been reported to support HD.

That said, if you are only interested in free viewing, HD support wouldn't matter, as HD streams are only available to premium members (with the occasional exception of first episodes of simulcasts).

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